Quality Assessor- French/ Spanish Agents Required

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...

**Surgo (PTY) Ltd** is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working...

We’re looking for a Quality Assurance Agent to join our team! In this role, you will assess agent performance, ensure adherence to quality standards, and provide actionable feedback to improve call handling and customer interactions. Key Responsibilities: - Monitor and evaluate agent calls for compliance and quality. - Provide feedback and coaching for...

We’re looking for a Quality Assurance Agent to join our STI team! In this role, you will assess agent performance, ensure adherence to quality standards, and provide actionable feedback to improve call handling and customer interactions. Key Responsibilities: - Monitor and evaluate agent calls for compliance and quality. - Provide feedback and coaching...

**Role 1** Job Title**:Quality Assurance Assessor** Market related salary from R 6 000 Experience relevant to the position - Matric Certificate - Excellent Listening skills and attention to detail - Analytical skills - Microsoft Office/Excel skills - Report writing skills - Team motivational skills Primary Job roles and responsibilities - Listening to...

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a...

**Facilitator Assessor Durban** Our client is looking for a Facilitator Assessor with 3+ years’ experience in a similar experience. Must be Fluent in English, Xhosa, and Zulu. **Salary**: Depends on the experience and Qualification **Minimum Requirements**: A relevant qualification in Education, Training, or a related field on NQF 5 and higher Assessor...

**About our Client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...

**About our Client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...

Job Title: Spanish Language Customer Service RepresentativeJob Summary: We are seeking a highly skilled and fluent Spanish language customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to our clients in Spanish and English languages.Key...

Join the Stadio School of Education team as a contract assessor (marker) in the following programmes: **Programmes**: BEd (Foundation phase teaching) BEd (Intermediate phase teaching) **Disciplines**: Afrikaans Arts education - visual; music; movement Foundation phase - beginning knowledge; physical education and sport Teaching practice **Key roles and...

The File Assessor will be responsible for assessing patient files for accurate accounting with Scale of Benefits and ARS Contracts as well as assisting the Quality Review department. SKILLS PROFILE EDUCATION - Grade 12 or equivalent NQF level 4 qualification WORK EXPERIENCE - Minimum of 3 years’ experience using Scale of Benefits and ARS contracts -...

Job Title: Spanish Speaking Customer Service and Sales RepresentativeJob Type: Full time/PermanentLocation: KwaZulu-Natal, South AfricaWorkplace: Fully RemoteJob Description: We are seeking a highly skilled and multilingual customer service representative to join our team. As a Spanish speaking customer service and sales representative, you will be...

**About our Client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...

**Quality Assurance Agent required** The offer: - R4500 Basic Salary plus + Commission * - An awesome working environment The Requirements: - 1 years experience in Quality assurance - Matric - Good knowledge of excel. - Good communication skills. - Clear Criminal record. **Salary**: From R4,500.00 per month Ability to commute/relocate: - Phoenix,...

Pinetown based Training Centre is looking for a CETA Accredited Assessor and Moderator for the following: - Qualification: Further Education and Training Certificate: Plumbing - Qualification ID: 58782 - Qualification: Occupational Certificate: Plumbing - Qualification ID: 91782 **Requirements**: - Accredited Assessor and Moderator with CETA - 2-3...

**About our Client**: They are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most **exciting brands.** They thrive on making a difference in the lives of people and businesses. They bring together **passionate, fun-loving **people and give them the freedom and tools they need to look after...

Main Purpose of Role The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls. The Quality Assurance Specialist is also responsible for increasing the department's customer satisfaction rating by making sure that the Sales & Customer Services team provides exceptional customer service. A key part of the role...

A vibrant and fast growing call center is looking for experienced agents Competitive Basic plus uncapped commission plus weekly incentivesWe have culture of treating our people with Love and RespectWorking hours : 8:10 to 17:00 ( No late shifts and we don't work on public holidays)Minimum 6 months call center experience (willing to make exceptions for...

We are looking for a qualified Assessor to join our life claims team. Please see the requirements below: - Detailed knowledge relating to the specialist/technical nature of life claims assessment. - Good understanding of medical conditions and the ability to understand medical terminology and medical reports. - At least 2 - 4 years’ work experience as a...