Renewable Energy E-commerce Consultant

6 days ago

Cape Town, South Africa Rubicon Full time

**About the E-Commerce Solar Consultant**

We are looking for an experienced e-Commerce Solar Consultant for our Residential Energy Division in Richmond Park, Cape Town. As an e-Commerce Solar Consultant, you will create quotes and orders created from our extensive customer base for the Western Cape region. You will organize, quote, and execute website enquiries.

Roles and Responsibilities
- Assist current and potential customers that will be doing business through our e-Commerce websites/portals.
- Update customer database with contact details and interest information from prospective customers.
- Maintain up-to-date knowledge about product information and promotions.
- Respond to customer queries promptly and professionally.
- Provide excellent services and ensure customer satisfaction
- Stay abreast with online marketing trends and competitors
- Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
- Attend sales training and educational programs for professional development.

**Requirements**:

- Minimum of a Matric/NQF 4 equivalent **required**:

- Minimum of 2+ years experience gained in a fast-paced, e-Commerce business.
- Experience within the Renewables Solar industry highly preferred
- Hands-on experience in managing and maintaining e-Commerce websites/portals.
- Computer literacy - highly Computer literate and comfortable using Excel Pivot Tables, VLOOKUP's etc.
- Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify), product development, competitive strategies, consumer research, industry trends and usability best practices.
- Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
- Familiarity with web design and a keen eye to detail.

**Key Personal Attributes**:

- Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
- An ability to provide excellent customer service - Service focus by responding to internal customers' needs by doing it right the first time.
- Excellent time management, organizational, and follow-through skills.
- Analytical and multitasking skills.
- Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
- Attention to detail while maintaining the ability to see the implications for the bigger picture
- An ability to respond quickly and accurately to requests
- A creative outlook with a problem-solving attitude.
- Self-motivated - Meet and exceed all that is required of you in your job.

**About Rubicon Group**:
Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us. One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve. We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.

Rubicon Group is dedicated to advancing transformative technologies in emerging markets.

Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting, and building management as well as industrial technology, comprising advanced factory automation, connectivity, and robotics.

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