Team Leader Underwriter

3 weeks ago


Centurion, South Africa Energy at Work Projects Full time

Provide and assist Management with leadership and guidance to underwriting staff with regards to any underwriting procedures and protocols.
- Overseeing and assisting with staff training, - professional development, performance management and including motivation of the staff
- Auditing of workflows and work distribution on a regular basis
- Operating and controls of relevant mail Hubs and distribution of workload to the correct staff within 3 hours.
- Keeping proper record of underwriting mails hubs
- Auditing Voice logs to ensure quality controls iron telephone manners
- Assist technicians with technical queries and general assistance and guidance on policies terms and conditions of policies and procedures
- Manage and control leave requests and approvals and communicating directly with management on leave
- Manage and control smoke breaks, lunch times, and annual leave with consent of management
- Manage and control of time keeping of staff and regular feedback and updates to management
- Assisting management with required information as and when required for staff meetings
- Control and manage workflow distribution in co-operation with management
- also refer 4.
- Ensuring staff adheres to staff company policies


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