Gdt Service Domain Lead Supply Chain Data

1 week ago

Durban North, South Africa Aspen Pharma Group Full time

**JOB PURPOSE**

To lead the implementation of enhancements and continuous improvement initiative that enables the development of system solutions to drive Supply Chain efficiency and value creation. To map out business requirements for Supply Chain Planning systems incorporating best practice processes and capability. To lead and direct within the Group Digital Technology Supply Chain Application team to complete effective and efficient system delivery and support to Aspen Global Supply Chain by effectively collaborating across Regional Hubs, Supply Hubs and Manufacturing Sites to improve Supply Chain Operations. Prioritize and manage multiple projects at any one time, including management of team members working on these projects in order to meet business needs. Remediation, mitigation and escalation to management where applicable.

**KEY PERFORMANCE AREAS**

**Management Accountability**:

- Lead the development, implementation and execution of enhancements and continuous improvement activities of Group Supply Chain Systems with direction from the Head of Digital Technology Service Build & Implementation.
- Involved in aligning deliverables to the Group Supply Chain strategy and long term objectives to support the evolving business requirements for the Group
- Manage resources and their contribution to achieve maximum value for the Aspen Group and Business Units in various projects
- Keep up to date with emerging technology trends and developments and continuously assess external system trends and environments

**Financial Management Accountability**:

- Provide input into the Group Digital Technology budget and ensure cost is contained and investments made contribute to business value to the Global Aspen business
- Effective utilization of resources to keep down project costs
- Continuously drive to reduce operational costs, whilst still providing efficient services and support for the evolving business requirements

**Service Management Accountability (Customers & Stakeholders)**:

- All queries are followed up and resolved in the agreed timeframe
- Internal and external customers are updated as to the progress of their requests enhancements or projects in process
- A professional attitude is displayed when responding to customers’ needs
- Have a desire to help and serve the business stakeholders to meet their needs. This is about listening to the customers, working with them, understanding their requirements and concerns and focusing on the reasons why they require a particular service.

**Service Delivery And Support Accountability**:

- Perform seamless implementation of systems

**Governance & Risk Management**:

- Comply with Group Digital Technology Governance and Project Governance Standards in place
- Assess Application and integration risks and construct remediation plans to overcome these
- Ensure that business and operational risks are eliminated, mitigated, and managed

**HR Training & Development Accountability**:

- Identify development and training needs of self and team when necessary:

- Staff performance tracked against standards and regular feedback is provided
- Performance discussions held to identify learning requirements.
- Training or solutions are provided for developmental needs
- Provide ongoing assessment and feedback of development of self as well as direct reports.

**JOB REQUIREMENTS**

**EDUCATIONAL QUALIFICATIONS & EXPERIENCE**:

- B Degree in Supply Chain Management, Information Technology, Mathematics, Statistics, Engineering or related

**SPECIFIC EXPERIENCE, KNOWLEDGE AND REGISTRATIONS**:

- ITIL Foundation
- Project management advantageous

**WORK-SPECIFIC SKILLS & EXPOSURE**:

- Strong oral and written communication skills
- Good presentation skills
- Effective and efficient ability to prioritize tasks
- Ability to perform and work under a high-pressure environment

**SKILLS AND ATTRIBUTES**:

- Ability to problem solve independently
- Negotiation skills
- Conflict resolution
- Confidentiality
- Assertiveness
- Persistence
- Tactful/Diplomatic
- Interpersonal sensitivity
- Analytical skills
- Not afraid to ask for help when unsure
- Have a strategic and pragmatic operational perspective
- Ability to work in a high-pressure environment
- Effective and efficient management of tasks
- Ability to deal to deal with various levels of management
- Ability to develop and implement remediations where necessary including guiding a team to this extent

**KNOWLEDGE**:

- Knowledge of Supply Chain Planning systems (SAP IBP, JustEnough, Kinaxis, O9 etc.)
- Knowledge of system architecture concepts and ability to develop and architect technical solutions to meet business requirements
- Knowledge of Pharmaceutical industry and supply chain practices
- Knowledge of Business processes
- Advanced Knowledge of SQL and ability to develop in MS SQL based environment
- Understanding of Supply Chain processes
- Strong understanding of demand forecasting techniques, replenishment planni

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