Service Control Coordinator
2 days ago
**Job Title: Service Control Coordinator**
**Responsibilities**:
- Manage and coordinate the day-to-day administrative and operational tasks related to after-sales support nationally.
- Assist in the preparation and coordination of reports and presentations using Word, Excel, and PowerPoint.
- Support the team in project management, including monitoring project timelines, tracking deliverables, and assisting in the creation of project plans.
- Perform general office duties such as organizing and maintaining files, ordering supplies, and ensuring a tidy and organized workspace.
- Develop and maintain strong relationships with internal and external stakeholders to ensure smooth operations.
**Qualifications**:
- High school diploma or equivalent; post-secondary education in a related field is an asset.
- Strong written and verbal communication skills.
- Excellent time management and organizational skills.
- Strong aptitude for problem-solving and critical thinking.
- Ability to work independently and collaboratively.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Previous experience in an administrative or support role is an asset.
**HOURS OF WORK**:
- Working hours 8h00 to 16h30 Monday to Fridays. (42 hrs. per week).
- Lunch break: half an hour; two tea breaks at 10h00 and 14h00.
- Overtime might be required from time to time to meet deadlines or during stock count at financial year ends in June.
- The Company reserves the right to amend working days and hours.
**COMPANY BENEFITS**:
- Salary: to be agreed and negotiated
- Probation Period: 3 months. Benefit/s only effective after successful completion of the 3 months period.
- Annual Leave/Holidays: You are entitled to 15 days leave per year.
- Medical Aid: This is a proposed benefit. Our client is currently on the Discovery Coastal/Classic Delta Saver Plan, on a 50/50 basis. Children are included, up to the age of 21.
- Retirement Fund: This is a compulsory benefit - Company contribution of 4.75% and employee contribution of 2%.
- Retirement Age: The company’s retirement age is Sixty (60) year of age.
- Bonus: Discretionary 13th cheque/bonus in December.
**OTHER REQUIREMENTS PREFERRED**:
- High level of computer literacy on Microsoft Office.
- Preferably experience on SAP or similar financial package.
- Valid drivers’ licence.
- Good medical record.
- Long term commitment.
- Be able to work in a busy environment under pressure with deadlines to meet.
**Job Types**: Full-time, Permanent
**Salary**: R18,000.00 - R25,000.00 per month
**Education**:
- Diploma (required)
**Experience**:
- Service Control Coordinator: 3 years (required)
- Microsoft Office Suite: 3 years (required)
- SAP or similar financial package: 2 years (required)
License/Certification:
- drivers licence (required)
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