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Applications Business Coordinator

3 months ago

Johannesburg, South Africa Thungela Full time

**Company Description**

**You're not just managing processes. You're realising potential.**

Thungela Resources [Thungela means “to ignite” in isiZulu] is a leading South African thermal coal business, focused exclusively on thermal coal production. It is one of the largest pure-play producers and exporters of thermal coal in South Africa based on aggregate coal reserves and marketable coal production. Thungela focuses on exporting its thermal coal portfolio mainly to the Indian, Asian, Southeast Asian, Middle East and North African markets.

**More of your responsibilities will include**:

- Ensuring that business queries and escalated issues are effectively addressed
- Supporting Enterprise Application specialists with planning and tracking BAU projects
- Facilitating monthly and quarterly engagements with functional business stakeholders
- Providing technical input in relation to Enterprise Applications
- Ensuring that functional and business demand requests and requirements are unpacked and help coordinate the pipeline reviews and prioritisation discussions to identify value for business
- Driving collaboration to establish optimal engagements and ways of working and foster strong working relationships with system and process owners
- Assisting with coordinating the integrated release management process for Enterprise Applications
- Collaborating with key stakeholders and service providers for successful releases and ensuring alignment with functional teams and enterprise guidelines
- Coordinating the process of continuously improving Enterprise Applications
- Coordinating the root cause analysis process leading to the identification of improvement opportunities
- Analysing data trends, vendor, and business input to identify areas for improvement
- Supporting risk management for Enterprise Applications to manage emerging risks

**Qualifications**
- Diploma or Degree in IT (NQF 6 or 7)
- Relevant technical certifications

**Experience**
- Minimum of 5 years of experience in Information Management, preferably in the mining industry
- Good experience in administrating multiple outsourced/external service providers.
- Experience on Mine Technical Systems (MTS) or SAP S4H (advantageous)
- Business Analysis and Release Management (advantageous)

**Additional Information**
- Electronic Communications and Transactions Act, No 25 of 2023,
- Promotion of Access to Information Act, No 2 of 2000
- Protection of Personal Information Act, No 4 of 2013
- Proficient knowledge of managing system incident and demands
- Emerging knowledge of financial management and resource management within the IM environment
- Emerging knowledge of Enterprise Application processes
- Proficient knowledge of stakeholder management
- Proficient understanding of ISO 27000; COBIT 2019 and ITIL 4
- Emerging knowledge of Thungela policies, procedures, standards, and systems

**Who We Are**

We’re a company that promotes an environment that inspires innovation and where people have a shared sense of purpose. Skills, experience, creativity, and agility underpin our ability to grow and thrive. This means building a diverse team of high-performing individuals who operate our sites safely, effectively and cost efficiently. Our people focus is centered on acquiring, developing and retaining the talent we need to take our business forward safely and sustainably.

**What We Offer**

When you join Thungela, you can expect to enjoy a competitive salary and benefits package. But people want more out of their jobs than financial benefit alone. Being able to work with thought leaders, opportunities for development, strong values and a sound organisational culture all contribute significantly to a compelling employee value proposition.

**Inclusion and Diversity**

True diversity is about more than being an equal opportunities employer. It is about bringing out the best in people for the good of our business, its partners, and especially our employees. We’re committed to promoting an inclusive and diverse workplace where people are valued and respected for who they are and know exactly what value they bring to the table.

**How to apply**

**Closing Date: 06/06/2024