Junior IT Technician
4 weeks ago
A well established, worldwide logistics company is looking to employ a Junior IT Technician to join their Durban office.
**Purpose of the Job**:
Close calls on service desk within SLA. Active Directory administration (creating users)
**MAIN RESPONSIBILITIES**:
- Prep and install PCs, telephone systems, peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Support Inhouse sites/Remote Sites.
- Explain and document technical issues in a clear way to clients
- Use call logging system to accurately record telephone requests
- Assist with system and user reports daily
**SKILLS AND KNOWLEDGE**:
- Ability to operate in a team.
- Good planning and organising skills.
- Ability to communicate at all levels and strong interpersonal skills.
- Computer Literate (MS Office at a basic level)
- Ability to work independently
- Good verbal and written communication skills
- Administrative skills
**QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THE POSITION**:
- Matric / Grade 12.
- 1 years’ Experience with Technical / Professional knowledge.
- Knowledge of Windows Operations Systems.
- Network fault finding experience.
- Basic understanding of TCP/IP and networking.
- Working knowledge of Win XP, Win7, Win 10.
- Valid Driver’s License and own transport.
- South African Citizen with clear criminal record*
**Job Types**: Full-time, Permanent
**Salary**: R10,000.00 per month
**Experience**:
- IT Technician: 1 year (preferred)
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