Junior Installation Technician

3 weeks ago


Durban North, South Africa Clearedge Projects Full time

**Junior Technicians** maintain and install various types of electronic equipment and systems under the supervision of the Operations Manager or Installation Technician.

They typically travel to their customers’ place of business. Junior technicians also spend some of their time interacting directly with clients. They may be asked to answer questions about how to operate the equipment they maintain or that they’ve installed. As such they are the 'face' of the company and have the direct ability to influence clients' and customers' perceptions - both in a positive and negative way.

Communication skills, working efficiently, and a personable demeanor are job requirements. To perform well in this role, an employee needs to be willing to learn, have technical skill and be capable of working through complex tasks. They should be able to perform cable management, interpret diagrams, have knowledge of different pipe materials & fittings, and install a wide variety of devices. Working neatly and maintaining an orderly, clean workspace is essential.

**Note**:The salary band is between R10k - 16k and the final cost to company will be dependent on your work experience and level of competence.

**CORE COMPETENCIES**

**1. Technical knowledge**:

- Interpret & follow flow diagrams
- Equipment manuals
- Equipment programming
- Working knowledge of single
- and 3-phase distribution

**2. Installation Expertise**:

- Craftsmanship
- Power tool proficiency
- Electrical connections
- Plumbing connections
- Cable management
- Neatness

**3. Administration**:

- Maintenance check-lists & reports
- Delivery notes
- Supplier invoices
- Personal refund claim sheets

**KEY PERFORMANCE AREAS**

**Technical Competency**
- Installation
- Plumbing
- Electrical
- Monitoring
- Problem solving

**Communication**
- Daily reporting
- Communicates clearly & effectively at all levels
- Provides timely feedback & follows up
- Manages others' expectations appropriately
- Respect confidentiality
- Responsive attitude towards colleagues & managers
- Accurately articulate concepts, ideas & feedback

**Productivity**
- Punctuality
- Time management
- Strategic planning
- Attention to detail
- Using company resources efficiently
- Taking ownership
- Initiative

**Customer Service**
- Courtesy
- Ensuring problems are handled rather than being passed off
- Timely responsiveness to customer needs
- Site cleanliness
- Good representation of the company

**Job Types**: Full-time, Permanent

**Salary**: R10,000.00 - R16,000.00 per month

Application Question(s):

- Must be willing to work with wastewater (Sewage).
- Overtime may be required from time to time.

**Education**:

- High School (matric) (required)

**Experience**:

- relevant work: 2 years (preferred)

License/Certification:

- Drivers Licence (required)

Willingness to travel:

- 50% (required)

Application Deadline: 2023/01/20
Expected Start Date: 2023/03/01


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