Operations Manager

6 months ago

Centurion, South Africa Afrirent Holdings Full time

A fast-growing, dynamic group of companies operating in the Mobility space is in search of a Operations Manager for our Fleet Management Division.

To develop, lead, plan and implement an effective and integrated operations strategy in order to drive the short
- and long-term profitability of the Fleet Division. This involves implementing new business development initiatives, oversight / management of multiple contracts / service level agreements (SLA’s), overseeing compliance to SLA’s and driving profitable operations of all contracts through successful stakeholder engagements and relationships

A minimum Degree (NQF Level 7) in Commerce / Business Administration / Transport / Operations Management / Supply Chain Management, but ideally a Masters in Commerce / Business Administration / Transport / Operations Management / Supply Chain Management will be advantageous
- Minimum 10 years’ experience in fleet management
- 5 years’ strategic management experience / Senior Management Experience

Fleet leasing / maintenance management / contract management experience

The duties would entail, but is not limited to the following:
**Strategy Implementation**
- Develops and implements an integrated operations management strategy and system in alignment with Afrirent’s overall strategy, business objectives and targets
- Monitors competitor activity, fleet demand and market demand
- Drafts, maintains and implements all relevant policies, procedures and processes
- Identifies and makes recommendations for improvements and enhancements to improve the overall customer experience
- Implements overall and effective risk management i.e. identifies potential risks in contracts and with clients and monitors known risks and develops mitigations
- Monitors adherence to compliance requirements
- Monitors, manages and tracks the achievement of key performance indicators and revenue targets
- Identifies best practice trends and opportunities to enhance existing policies, processes and procedures
- Analyses the overall budget / expenses for the Operations Division and determines the most cost-effective and efficient means of service delivery
- Develops a profitable business model for the Operations Division to ensure future growth and sustainability
- Provides input into the annual Afrirent budget

**Operational Management**
- Manages the Fleet and Waste operations and oversees that all standard operating procedures and protocols are adhered to
- Ensures compliance with transportation-related laws and regulations
- Sets and monitors the achievement of targets and addresses areas of concern
- Monitors, negotiates and manages all client and vendor contracts and service level agreements (SLA’s)
- Negotiates and optimises beneficial pricing options with the various original equipment manufacturers (OEM’s) and body suppliers
- Provides project management oversight on fleet and waste projects
- Oversees safety, risk and quality management of the complete fleet
- Ensures that all contracts are financially sustainable through thorough planning and protocol management
- Manages SLA’s to ensure full and continuous compliance
- Implements comprehensive route optimisation planning and protocols to reduce costs and unnecessary expenditure
- Oversees administrative compliance and ensures that administrative, financial, stock, procurement and expenditure procedures are carried out correctly
- Follows up on escalated / long outstanding customer accounts
- Monitors the achievement of results and develops action plans to address issues identified and to improve results
- Addresses areas of concerns and puts plans in place to ensure compliance with SLA's
- Attends to escalated matters, queries or complaints from clients and vendors
- Provides guidance and feedback to the business regarding fleet and waste-related matters
- Follows up with customers on outstanding payments
- Manages, monitors and maintains optimum stock levels
- Identifies and implements innovative and proactive solutions to improve processes
- Oversees audit compliance to ensure that all audits conducted are successful and fully compliant
- Monitors that Afrirent vehicles are utilised and maintained according to company policies and procedures
- Oversees that the requirements of the Occupational Health and Safety Act are strictly adhered to

**Reporting**
- Provides regular reports and feedback to Executive Management
- Reviews and reports comprehensively on operational statistics
- Ensures high-quality and timely submission of all narrative reports and

deliverables to all stakeholders
- Conducts periodic site visits to monitor implementation and service delivery
- Responds to audit queries

**Financial Management**
- Develops the annual Operations budget
- Monitors the operating and financial results against plans and budgets
- Ensures that growth targets are met and takes remedial action where necessary
- Utilises management reporting and trends to create financial

  • Devsecops Specialist

    1 day ago

    Centurion, South Africa Group Operations Full time

    **Introduction** Momentum Metropolitan Holdings (MMH) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through multiple client-facing brands including insurance and investment brands Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and...

  • Internal Communication Manager

    2 days ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, withMultiply (wellness and rewards programme), and our other specialistbrands, including Guardrisk and Eris Property Group, the groupenables business and people from all walks of life to achieve theirfinancial goals and life aspirations. **Role Purpose** - Develop, implement and...

  • Cloud Platform Engineering Lead

    7 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** **Requirements**: -...

  • Ibmi System Administrator

    6 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** **Role Purpose** An IBMi Administrator will work closely with all other MMH BU’s, Group IT and with the IBMi team. This role will report to the Group IT IBMi Manager and will require specific skills in the IBMi environment. This is a L1 position within the Group IT IBMi Technical Team. **Requirements**: - Grade 12 or equivalent...

  • Junior Human Capital Business Partner

    6 months ago

    Centurion, South Africa Group Operations Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

  • Head: Cloud Center of Excellence

    7 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Group Technology (GRIT) is on the journey of a cloud and business operating model transformation to meet the demands and the needs of a digital organisation (MMH). The cloud is an essential building block that aims to enable our business strategy. The Cloud Centre of Excellence comprises of the Cloud Business Office and the Cloud Platform...

  • Junior Penetration Tester

    7 months ago

    Centurion, South Africa Group Operations Full time

    **Introduction** **Role Purpose** **Requirements**: - Matric is required. - 1 year experience in similar role. - At least one year of practical experience in penetration testing. - An understanding of OWASP, PTES and other penetration testing methodologies - Knowledge of how modern web apps are designed, developed, and deployed across different platforms....

  • Cloud Architect

    7 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role...

  • Project Administrator

    6 months ago

    Centurion, South Africa Group IT Operations Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards program), and our other specialist brands, including Guardrisk and ErisProperty Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

  • Operations Manager

    2 weeks ago

    Centurion, South Africa Nile Fresh (Pty) Ltd Full time

    The Operations Manager at Nile Fresh (Pty) Ltd will be a key player in overseeing and improving the overall efficiency of our operations. This position involves strategic planning, management of operational processes, and providing direction to ensure that all activities align with our company's goals and meet customer expectations. The successful candidate...

  • Operations Manager

    6 months ago

    Centurion, South Africa Six Sense Full time

    Gauteng, Centurion - Annually Cost To Company (Market related) A well-established financial services business is seeking to appoint a Operations Manager Develop functional unit business plans for both the life and non-life insurance business to contribute to the achievement of strategic objectives of the organisation. **Qualifications & Experience**: -...

  • Operations Manager

    6 months ago

    Centurion, South Africa Six Sense Full time

    Gauteng, Centurion - Annually Cost To Company (Market related) A well-established financial services business is seeking to appoint a Operations Manager Develop functional unit business plans for both the life and non-life insurance business to contribute to the achievement of strategic objectives of the organization. **Qualifications & Experience**: -...

  • Operations Manager

    7 months ago

    Centurion, South Africa H2R Full time

    Gauteng, Centurion - R 100 - R 200 Monthly Basic Salary (Negotiable) Our client, in the RISK SOLUTIONS field has a Contract to become permanent vacancy for a Operations Manager with RE1 and RE5 experience. The Operations Manager is responsible for strategy development for the effective operation of the insurance company. He/she must manage the operational...

  • Operational Manager

    1 week ago

    Centurion, South Africa Jobted ZA C2 Full time

    Overview Client: Geological – Environmental Consulting Firm Job Summary: Hire Resolve is seeking an experienced Operational Manager for a client, a specialized geological and environmental consulting firm. The firm offers services in earth and environmental consulting, civil/geological engineering, mining, and project management. The Operational Manager...

  • Business Operations Manager

    1 week ago

    Centurion, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job DescriptionThe ideal candidate for this position is a highly skilled and experienced Business Operations Manager who can develop and implement operation strategy and operating model. The successful individual will have excellent research and analytical skills, solid knowledge of Customer Relations Management best practices, and the ability to manage...

  • Operations Manager Trainee

    3 months ago

    Centurion, South Africa Hillpet Construction Management Full time

    **OPERATIONS MANAGER TRAINEE** Hillpet is looking for an Operations Manager Trainee to join the team. The individual will be trained on overseeing the day to day functions of the organization to ensure effectiveness, efficiency and productivity, while assisting the Operations Manager to drive continuous improvement. **Duties and Responsibilities**: -...

  • Operational Risk Manager

    4 months ago

    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** - Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via...

  • Infrastructure Operations Manager

    7 months ago

    Centurion, South Africa Plus1X Solutions (Pty) Ltd Full time

    +Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including...

  • Infrastructure Operations Manager

    6 months ago

    Centurion, South Africa Afgri Full time

    Responsible for the Operational Management of the company’s data centre and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including day-to-day management of the relevant Support Teams, IT suppliers,...

  • Industrial Operations Manager

    2 weeks ago

    Centurion, Gauteng, South Africa Isms Full time

    Isms is seeking an experienced Industrial Operations Manager to oversee the operation of our power plant facility. As an Industrial Operations Manager, you will be responsible for managing the day-to-day operations of the facility, including monitoring equipment and systems, managing alarms, and logging system statuses.Key Responsibilities:Oversee the...