Service Advisor Lereko Volvo Polokwane

2 weeks ago


Polokwane, South Africa Motus Corporation Full time

**Lereko Volvo Polokwane** currently holds a vacancy for a Service Advisor.

The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of commercial vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.

The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.

**Position Overview**:
**Specific Role Responsibilities**:
**Specific Role Responsibilities**:
**The responsibilities of a Service Advisor include the following tasks**:

- Receive customers in a professional and friendly manner in order to ensure they feel valued.
- Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
- Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
- Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
- Maximize customer awareness of all products and services available.
- Create collaborative internal and external partnerships in order to expedite service delivery.
- Schedule appointments, answer phones, and handle queries.
- Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
- Maintain customer database with contact details and information.
- Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
- Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
- Ensure customer complaints are effectively managed via relevant system/s.
- Maintain and further develop own personal knowledge base in order to remain current and relevant.
- Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
- Attend all relevant OEM training courses and any other developmental training opportunities allocated.
- Issuing of vehicle release gate passes
- 24 Hr standby
- To take personal responsibility in complying with Lereko Volvo Polokwane's policy on ethical business conduct and behaviour and to report any contraventions that could harm the business to the senior management of the company
- Adhering to Occupational Health and Safety regulations.
- Perform other duties as requested.

**Qualifications and Experience**:
**Qualifications and Experience**:
Minimum Qualifications and Experience needed:

- Passenger or truck experience
- Std 10/ Grade 12
- 2 - 3 years related experience
- Knowledge about vehicle engines and parts, automotive electronics, and workshop engineering
- Technical experience
- Valid Driver’s license

**Skills and Personal Attributes**:
**Skills and Personal Attributes**:
Minimum requirements:

- Highly self-motivated, energetic, and able to maintain a positive outlook.
- Ethical
- Need to acquire thorough knowledge of the vehicles they are handling - not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
- Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
- A team player
- Reliable
- Results-driven and customer-orientated
- Good administrative skills
- Excellent communication skills
- Computer literate
- Ability to work independently and accurately
- Good Interpersonal skills



  • Polokwane, South Africa Motus Corporation Full time

    **INTERNAL VACANCY- CARGO MOTORS** **Mercurius Motors Polokwane CV** **Apprentice** *** Mercurius Motors Polokwane CV currently holds vacancy for an **Apprentice**. Reporting to the Service Manager, the primary purpose of this position is to repair Trucks and Buses according to dealer/distributor's standards and specifications in the most productive...

  • Jewellery Sales

    4 weeks ago


    Polokwane, South Africa Jobs2day Full time

    **Type: Permanent** **Working Hours: Pending Retail Hours** **Location: Polokwane** **Salary: Market Related - Pending Experience** **Requirements**: - **Mature, Self-Disciplined, Career Driven Individual**: - **Work well under pressure**: - **Must have Matric**: - **Have own reliable transport**: - **Experience in selling Jewellery is Advantages...


  • Polokwane, South Africa Dymaxa Recruitment Full time

    Our client, a non-profit, medical scheme is seeking a **Regional Service Consultant for Polokwane, Limpopo.** **Responsible for excellent service delivery to members, advisors, providers, and suppliers in accordance to prescribed processes. Coordinating the functions and logistics of the regional office and responsible for all purchases and other logistic...


  • Polokwane, South Africa Cartrack Full time

    **Listing reference**: cartr_000499**Listing status**: Online- **Position summary** **Industry**:Other Sectors & Industries **Job category**:External Sales **Location**:Polokwane / Pietersburg **Contract**:Permanent **EE position**:No **Introduction** - Are you a go-getter, motivated to achieve results and up for a challenge? Do you have the ability to...


  • Polokwane, South Africa Six Sense Full time

    Limpopo, Polokwane - Annually Cost To Company (Market related) A well-established business is seeking to appoint an Agriculture Specialist: Origination. **Qualifications & Experience**: - A relevant 3 year qualification in Agriculture or an equivalent - 5 years' experience in Agricultural Extension Services or 5 years' experience in Agricultural...


  • Polokwane, South Africa Octogen Pty Ltd Full time

    We are looking to hire a vibrant and passionate financial services sales consultant to join our team. You will spend your day assisting clients on their financial struggles and spending patterns and then recommend an appropriate financial planning strategy. **Financial Advisor Responsibilities**: - Talking to clients to determine their expenses, income and...


  • Polokwane, South Africa SydSen Recruit Full time

    Limpopo, Polokwane (Pietersburg) Dealership Service Manager - Polokwane - Limpopo An opportunity for a **Dealership Service Manager **has become available in **Polokwane, Limpopo.** As Service Manager, you will be responsible for the strategic planning and development of the service department to ensure ongoing profitability. **Requirements**: -...


  • Polokwane, South Africa Core Group Full time

    iStore - The home of everything Apple and Africa’s largest Apple Premium Reseller, is opening a brand new store in Polokwane, in the Mall of the North. We are looking for tech savvy, retail inclined individuals with great communication skills to join our team. Our iStore Sales Consultant is responsible to maximise the sales opportunity in the...

  • Motorcycle Courier

    7 days ago


    Polokwane, South Africa JDJ Diagnostics Full time

    JDJ Diagnostics is looking for a motorcycle courier for Polokwane, Limpopo to promptly collect and deliver reports, medical specimens and other items to and from hospitals, Doctors and other relevant clients. **Responsibilities** - Completing scheduled delivery rounds, collecting and delivering reports, specimens and parcels to ensure that clients and labs...


  • Polokwane, South Africa WeBuyCars Full time

    **Inventory Controller Position available at our Polokwane Branch.** **Duties and Responsibilities**: **Purchase Orders** - Open, approve & close orders - Ensure to follow the admin order rules - Reversal & Corrections. - Purchase order system support. - Data extract and Processing. - Chase open orders daily. **Stock Management** - Data extract and...


  • Polokwane, South Africa Legal Aid South Africa Full time

    **REF: POLOKWANE/LS/13/01/2023** **LEGAL SECRETARY** **INTERNAL AND EXTERNAL ADVERTISEMENT*** **POLOKWANE LOCAL OFFICE (LAND RIGHTS MANAGEMENT UNIT)** Legal Aid SA is a National Public Entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to indigent and vulnerable persons. The organisation has a...


  • Polokwane, South Africa FS Personnel Recruitment Full time

    Our client will pay according to experience plus a company-owned vehicle for business trips. The employee will work from home and serve the following area, no sleep-outs: Polokwane, Tzaneen, Bela-Bela, Modimolle, Naboomspruit, Ellisras, Musina, Thabazimbi, Phalaborwa, Thohoyandou. **Desired experience**: Plumbing-related experience will be...


  • Polokwane, South Africa WeBuyCars Full time

    **This is an exciting opportunity for all experienced Dealer Sales Executive to join our Sales team in our Polokwane!** Duties and Responsibilities: - Actively engage with prospective dealers - Develop an in-depth understanding of our ever-changing car inventory and use that knowledge to encourage dealers to make a purchase - Always be well-informed about...

  • Practice Manager

    4 weeks ago


    Polokwane, South Africa Intercare Group South Africa Full time

    **ABOUT** Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are. Intercare...

  • Jewellery Sales

    4 weeks ago


    Polokwane, South Africa Jobs2day South Africa Full time

    **Type: Permanent** **Working Hours: Pending Retail Hours** **Location: (Mall of the North) Polokwane** **Salary: Market Related - Pending Experience** **Requirements**: - **Mature, Self-Disciplined, Career Driven Individual**: - **Work well under pressure**: - **Matric**: - **Have own reliable transport**: - **Experience in selling Jewellery is...


  • Polokwane, South Africa Signal Hill Products Full time

    **Signal Hill products is looking for a Field Sales Manager!!!** **Position/Title: Field Sales Manager** **Reports To: Regional Sales Manager** **Function: Sales** **Area: Polokwane, Limpopo, South Africa** **Overall Responsibility**: **The FSR is tasked with new business in the region, as well as maintaining and growing existing relationships and...


  • Polokwane, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Front Office Duty Manager - Luxury Boutique Lodge - Polokwane** **Description**: **Requirements**: - Minimum 2 - 4 years front office supervisory position in 4/5-star environment - Matric (essential) - Computer literate (proficient with OPERA systems) - Strong administration skills - Strong leadership and...

  • Reservations Manager

    4 weeks ago


    Polokwane, South Africa HotelJobs.co.za Full time

    **New Vacancy - Reservations Manager** Luxury Boutique Hotel - Polokwane, Limpopo Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Create rate plans, loading rates into the Opera management system and working...

  • Night Auditor

    4 weeks ago


    Polokwane, South Africa Intercon Recruitment Full time

    *5 Hotel in Polokwane is looking for an experienced Night Auditor. Must have previous experience within the Hospitality Industry. Bookkeeping & Accounting experience will be an advantage. Salary is market related and negotiable depending on experience **Responsibilities**: Accounting Responsibilities Making sure that all the information is accurate and...


  • Polokwane, South Africa JDJ Diagnostics Full time

    JDJ Diagnostics is looking for dynamic and mature individuals with at least 1 year experience, to work in Polokwane, Limpopo. **Job Summary** - Draws blood as required using safety procedures. - Observes the physical condition of patients during blood taking, applies sound phlebotomy practices in order to ensure safety and comfort. - Pre-and post-test...