Reservations Manager
2 weeks ago
**New Vacancy - Reservations Manager**
Luxury Boutique Hotel - Polokwane, Limpopo
Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Create rate plans, loading rates into the Opera management system and working with the Revenue Manager to boost occupancy and the average achieved room rate.
**Requirements**:
- Must have Grade 12 and formal Hospitality qualification.
- Minimum of 4 years Opera experience in 4-5-star hotel establishments
- Strong leadership and communication skills (Written and oral
- Resilient and flexible
- Must be able to work under pressure.
**Key responsibilities**
- Liaising with central reservations to communicate new rate plans and promotions
- Liaising with travel agents, the revenue manager and the rooms division manager
- Assisting the sales team in setting their rates
- Maintaining the in-house reservations systems
- Forecasting revenue streams
- Responsible for various Production reports and supply to each department concerned.
- Managing your team effectively
- Ensure special handling of repeats guest and VIP guest.
- Supervising of Group Reservations
- Having knowledge of entire Reservation Procedure according to International Hotel Opera system
- Excellent sales and customer skills - able to develop and maintain relationships with clients and increase corporate business
**Package on offer**
- Highly Negotiable
**Starting Date**: ASAP
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