Team Leader Operations

4 weeks ago

Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Sales & Distribution**Function**:Administration and Office Support**Date**:16-Feb-2023- Discovery Financial Services
New Business Development Manager
- **About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery Financial Services**
- Discovery Financial services is a Distribution channel within Discovery (Pty) Ltd. This dynamic team consists of various franchises serviced by Financial Advisers with a common goal of driving new business, meeting bold targets and continually identifying growth opportunities. This Distribution Channel facilitates exposure to many different stakeholders and industries, while providing opportunity for growth.**Key Purpose**

To demonstrate inspirational leadership, promoting an environment of high energy, motivation and business focus. Being accountable for the team's business plans, improve the activity and performance of each team member, and to build, manage and develop relationships with internal stakeholders as well as external clients and Financial Advisers. As well as to increase the sales of the product range through technical up-skilling of Financial Advisers and their Assistants and through providing business support to the Financial Advisers.**Areas of responsibility may include but not limited to**
- Vest all new financial advisers with Discovery processes and assistance with SmartAdvice
- Review new business pipelines - follow-up and tracking of business
- Assist with quotations
- On-going product support to financial advisers
- Dealing with queries and providing information on a range of sales and service issues
- Liaising with internal departments on processing issues
- Building relationships with internal departments to ensure superior service is offered to clients
- Keeping up-to-date with competitor product and service offering and industry developments
- Participating in proactive sales and marketing initiatives
- Exceed annual targets for Business Unit.
- Provide Marketing tools and training to assist financial advisers in selling of Discovery products.
- Aid Business Consultants in growing their Business.
- Measure monthly performance targets for financial advisers
- Must have an overall awareness of the financial services market and can relate the work with the team.
- Must understand and support the team in developing sound product knowledge and in their specialist consulting roles.

**Competencies**
- Have a track record of sound people management skills, ideally in a sales environment.
- Ability to effectively demonstrate coaching, supervision and development skills.
- Have a sound understanding of sales skills
- Have strong leadership and influencing skills
- Must have a high level of self-motivation and be achievement orientated
- Must have the ability to cope in changing and difficult circumstances, maintain a "can-do" attitude within the team
- Ability to demonstrate excellent communication skills, which can be adapted to meet the requirement in diverse circumstances
- High level of confidence
- Results driven
- High Attention to detail
- High degree of Flexibility
- Self-motivated individual
- Persuasiveness
- Good relationship building skills
- Effective time management

**Education and Experience**
- Minimum: Matric with Maths & English and at least 3 years broker consulting experience with a proven track record
- OR
- Minimum: Matric with Maths and English as well as a relevant degree and 2-3 years corporate experience
- Beneficial: Insurance Qualifications (e.g. CPF, RE1, RE 5), Business Degree or Diploma
- Knowledge of Discovery products would be a strong advantage
- Sound knowledge of Insurance Industry (Short Term, Health, Risk & Investment)
- Knowledge of underwriting process
- Broker consulting experience in an insurance company or investment house
- An understanding of financial planning
- Knowledge of MS Office Suite

**Other**
- Own insured transport, cell phone and driver’s license
- Willingness to undertake business travel in Gauteng

**EMPLOYMENT EQUITY**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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