Branch Manager

4 weeks ago


Midrand, South Africa Alligator Full time

The key job responsibilities of the role are:
**Operational Efficiency**:

- Ensure smooth daily operations of the branch and office.
- Implement and maintain effective operational procedures and policies.
- Ensure optimal utilization of resources, including personnel, equipment, and space.

**Staff Management and Development**:

- Hire, train, and supervise branch staff.
- Conduct regular performance evaluations and provide constructive feedback.
- Foster a positive and collaborative work environment that promotes teamwork and employee satisfaction.

**Customer Service and Relationship Management**:

- Develop and maintain strong relationships with key internal and external customers.
- Act as a liaison between staff and the group service departments for e.g Finance, HR, Product Innovation and Facilities.

**Compliance and Risk Management**:

- Ensure compliance with all applicable laws, regulations, and company policies.
- Regularly review and update branch and office policies and procedures to maintain compliance.
- Coordinate with internal and external auditors to facilitate audits and ensure timely resolution of audit findings.

**Qualifications**:

- Bachelor's degree in Business Administration, Management, or a related field.
- A minimum of 5 years of experience in branch management or a similar role, with a focus on office management.
- Proven track record of successfully managing diverse teams.
- Strong financial management and budgeting skills.
- Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
- Proficiency in Microsoft Office Suite and relevant software systems, experience in working with an ERP system will be advantageous.
- Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.

**Experience**:

- office manager: 3 years (required)

Application Deadline: 2023/05/06


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