Debtors Clerk

2 weeks ago

Durban, South Africa Access World Full time

**Department**: Finance
**Reports to**: Head of Finance (Durban)/ Group Credit Manager

Access World is a global commodity warehousing and logistics business. We specialize in handling, Storage, and processing of commodities including non-ferrous and ferrous metals, ferroalloys, project cargo, oil & gas, and other agricultural products. In addition, we are an approved warehouse keeper of the London Metal Exchange, and we provide LME warehousing and associated services to traders, producers, financiers, and consumers of base metals. In addition, we provide physical warehouse and related logistics services for commodities such as cocoa beans, rubber, cotton, and other agricultural products. Access World also acts as collateral manager of ferroalloys, minor metals as well as oil and gas. Regions operate in semi-autonomous offices with their corporate functions including commercial, finance HR, legal, and operations.

**Purposes of the position**:
To mitigate the risk by ensure the timeous collection of debtors in order to optimize cash flow, reduce outstanding debt to an acceptable level, ensure the company policies and procedures are adhered. To timeously alert management of potential bad debts. Build and maintaining customer relationship.

**Responsibilities and Accountabilities**:

- Align and maintain credit control procedures and policies in terms of best practice
- Minimise credit exposure by reviewing new and existing customers credit limits and credit terms
- Prepare monthly / weekly reports
- Liaise with legal and compliance department for all legal cases pertaining to bad debt
- Liaise with operations team to ensure customer requirement are met
- Processing receipts from bank statements
- Correctly allocate receipts to customer accounts
- Follow-up on overdue balances
- Proactive telephonic communication with customers
- Processing credit notes
- Updating expected receipts for cash flow decisions
- Monitoring, auctioning and following up on customer queries
- Internal communication with controllers and managers to resolve issues raised by customers
- Complete debtor recons and update schedules of accounts
- Alerting and escalating to management any issues or concerns on the customer accounts
- Releasing of credit check failures and monitoring account balances in terms of credit limits
- Maintaining debtors’ files and records and KYC information
- Preparing debtors reports - weekly internal meetings, group and exec reports, consolidation reports
- Print and electronically send statements to all debtors
- Clearing intercompany customer accounts
- Processing rental and sundry income invoices
- Perform KYC procedures on new customers
- Assist with internal and external audits

**Learning opportunities**:
Exposure to group companies with global representation.

**Knowledge**:

- Knowledge of Debtors process, policies and procedures
- Computer literacy, experience in using computer ERP system, word and excel (Advanced)- Skills:

- Communication Skills, Strong negotiation skills,
- Reporting
- Service-oriented and proactive team player
- Attention to detail

**Competencies**:

- Time management
- Positive attitude
- Agile
- Ability to manage change
- The ability to work under pressure

**Preferred**:

- Diploma in Credit Management / Credit Management 1,2 &3
- 5 years’ experience in a Debtors Function
- Proven Track record in effective credit management

**Job Features**:
**Job Category**:
Debtors Clerk, Finance

**Experience**:
5+ Years

**Posted Date**:
07/06/2023

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