Food & Beverage Service Expert (Waiter) - Protea
3 months ago
**Job Number** 24163656
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
***
Safety and Security
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
- Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
- Protect the privacy and security of guests and coworkers.
- Follow company and department policies and procedures.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Maintain confidentiality of proprietary materials and information.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.
Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, mo
-
Food & Beverage Service Expert (Waiter) - Protea
7 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 23207745 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...
-
Food & Beverage Service Expert (Waiter) - Protea
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24070940 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Mowbray, Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on...
-
Food & Beverage Service Expert (Waiter) - Protea
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24021678 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that...
-
Food & Beverage Waiter
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24085594 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Tyger Valley, Uys Krige Drive Jip de Jager off ramp Ext 20, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...
-
Food and Berverage Service Expert(Waiter)
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 23160191 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Mowbray, Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on...
-
Food & Beverage Service Expert - Protea Hotel By
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24048846 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...
-
Food & Beverage Service Expert (Waiter) - Protea
7 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24099275 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Mowbray, Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to...
-
Food & Beverage Service Expert (Waiter) - Protea
2 weeks ago
Cape Town, South Africa Marriott International, Inc Full time**Additional Information** **Job Number**24208493 **Job Category**Food and Beverage & Culinary **Location**Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa, 8018 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...
-
Food & Beverage Service Expert (Waiter) - Protea
3 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24162974 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Mowbray, Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests....
-
Food and Beverage Service Expert
7 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 23122016 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that...
-
Food & Beverage Support Expert - Protea Hotel Fire
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24036533 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that...
-
Food & Beverage Waiter - Cape Town
2 weeks ago
Cape Town, South Africa The Capital Hotels, Apartments & Resorts Full timeJob title : Food & Beverage Waiter - Cape TownJob Location : Western Cape, Cape TownDeadline : December 15, 2024Quick Recommended Links Jobs by Location Job by industries Description: The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner. The position is...
-
Food & Beverage Waiter - Cape Town
2 weeks ago
Cape Town, South Africa The Capital Hotels, Apartments & Resorts Full timeJob title : Food & Beverage Waiter - Cape Town Job Location : Western Cape, Cape Town Deadline : December 15, 2024 Quick Recommended Links Jobs by Location Job by industries Description: The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner....
-
F&b Service Expert sa
4 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24154298 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Tyger Valley, Uys Krige Drive, Jip de Jager off ramp, Ext 20, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting...
-
Food and Beverage Service Expert
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Additional Information** Waiters **Job Number** 23150072 **Job Category** Food and Beverage & Culinary **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...
-
Food & Beverage Service Expert (Waiter) - Cape Town
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24015368 **Job Category** Food and Beverage & Culinary **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...
-
Waiter
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Additional Information** Barista **Job Number** 24038903 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town North Wharf, 1 Lower Bree Street, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...
-
Waiter
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24097689 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town North Wharf, 1 Lower Bree Street, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that...
-
Food & Beverage Service Expert (Barista) - Protea
6 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24067115 **Job Category** Food and Beverage & Culinary **Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all...
-
Waiter
6 months ago
Cape Town, South Africa Seasoned recruitment Full timeA Waiter / Waitress, or, is responsible for ensuring diners have a positive experience at food establishments by exhibiting excellent customer service. Their duties include greeting diners and taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables. Waiter / Waitresses generally have...
