Service Desk Analysts

Job DescriptionWe are seeking a Help Desk Analyst to join our team at iOCO Infrastructure Services. The ideal candidate will have 1-2 years of experience in an IT service desk environment, with a strong background in customer service and first-call resolution.Main Responsibilities

Service Desk Lead (Applicable to internal candidates only) Listing reference: minte_000256 Listing status: Online Apply by: 25 July 2024 Position summary Industry: Scientific, Research & Development Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Mintek has...

**Listing reference**: track_001035 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Others: IT and Telecommunication**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: TRACKER requires the services of a Service Desk Technician based in the Technology...

**KEY PERFORMANCE AREAS** **1. Provide Support to Stakeholders** 1.1. Provide day to day Tier1 service desk support by responding to support queries telephonically or via computer chat; 1.2. Follow up with clients on the logged queries; 1.3. Setup and prepare boardroom equipment for meetings; 1.4. Maintain a high degree of customer service for all support...

**Listing reference**: track_001049 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Helpdesk and Technical Support**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: TRACKER requires the services of an IT Service Desk Supervisor based in the Technology...

Service Desk Lead (Applicable to internal candidates only) Listing reference: minte_000278 Listing status: Online Apply by: 11 September 2024 Position summary Industry: Scientific, Research & Development Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Mintek...

**Position Summary**: **Industry**:IT & Internet - **Job category**:IT and Telecommunications**Location**:Randburg - **Contract**:Permanent**EE position**:No**Introduction**: **Job description**: - Adherence to SLA for internal/external customers - Ensure compliance of calls logged against the call logging process - Reporting and escalation of incidents as...

**Position Summary**: **Industry**:IT & Internet **Job category**:Helpdesk and Technical Support **Location**:Randburg **Contract**:Permanent **EE position**:Yes **Introduction**: **Job description**: - Adherence to SLA for internal/external customers - Ensure compliance of calls logged against the call logging process - Reporting and escalation of...

**Listing reference**: track_001292 **Listing status**: Online **Position summary**: **Industry**:Telecommunication Services**Job category**:Helpdesk and Technical Support**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: TRACKER requires the services of a Service Desk Technician based in the...

Are you passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They will play a crucial role in ensuring the satisfaction of users by providing timely and effective technical support and assistance. What...

IT Service Desk Supervisor - AA/EE - Randburg Minimum requirements: - IT or related Diploma - Matric | Grade 12 - Minimum 5 years’ experience in a Tier 2 service desk role - Minimum 3 years’ experiecen in supervisory position - Required: ITIL 4 Foundation | MS AZ Fundamentals | MS AZ 104 Admin - Preferred: A+, N+, MS Desktop Analytics - Willingness to...

Our Client a Global Tech firm is seeking an Application Support Analyst to join their team in Randburg on a contract basis. They offer stability, growth, Competitive rates and a great working environment. **Requirements**: - Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk MAH - Resolve incidents, problems,...

Job Description Hello Future IT Help Desk Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...

Job Description Hello Future IT Help Desk Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...

Job Description Hello Future IT Help Desk Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

NOC Desk Agent The Network Operation Centre (NOC) is responsible for ensuring the maximum possible service availability and performance for our customer facing ISP services and internal network. Sitting within the NOC, the network team are responsible for managing and maintaining the network providing these services. It's more important that you have the...

The Support Agent must act as the first level client support of the ISP. The Support Agent is the point of contact for customers with queries about orders and any other queries received after a sale was made (after sales support). Must be a good communicator, working with other departments that are responsible for fulfilling orders or providing service to...

Job Description:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at HR Human Solutions Agency. This is an excellent opportunity for someone who is passionate about delivering exceptional service and creating memorable experiences for our guests.Responsibilities:Welcome and assist guests in a friendly and professional...

**Requirements - Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk MAH - Resolve incidents, problems, service requests and change requests in line with business priorities: - Resolve calls logged within the agreed MTTR (Mean time to resolve) included in agreed SLAs - Ensure Incident / Request updates are at an...