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Branch Delivery Sales and Service Team Leader

4 months ago

Stellenbosch, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:

- Manage team to deliver and support sales targets and service standards in the branch while adhering to Sales and Service processes and procedures to ensure compliance and reduce risk. Provides team with the means and ability and holding them accountable for providing exceptional customer service and maintaining process standards. Manages branch resources in line with business’ short and long term goals policies and values with a view to generate the highest return on capital employed. Enabling the delivery of excellent customer experience within a dynamic branch environment promoting new business in order to ensure future growth without incurring unmanageable risks.**experience and qualifications**:

- Minimum Qualification : NQF 4 Qualification
- Preferred Qualification : Relevant NQF 5 Tertiary Qualification
- Experience : 2 -3 years relevant experience
- Person must not be an unrehabilitated insolvent**additional requirements**:

- No Referral plan is assigned to this job