Call Centre Consultant

2 weeks ago


Pretoria, South Africa Ez-shuttle services Full time

**Join Our Team: Experience Tourism and Customer Care Specialist.**

Are your passionate about creating unforgettable experiences for travelers? Do you thrive in a face-paced, dynamic environment? We’re seeking professional with over 5 years of experience in tourism and customer care to join our vibrant team

**Key Responsibilities**:

- Customer Engagement: Delight our customers with exceptional service, ensuring their journey is seamless and memorable.
- Geographical Expertise: Utilize your in-depth knowledge of destruction to provide insightful recommendations and navigate customer inquiries with ease.
- Team Collaboration: Work seamlessly with a diverse and dynamic team, contributing toa positive and collaborative work environment.
- Shift Flexibility: Embrace a high-pressure environment with the ability to adapt to changing schedules, ensuring our customers receive top notch service around the clock.
- Weekend and Night Shifts: Demonstrate your commitment by being available for weekend shifts and occasional night shifts, ensuring 24/7 support for our global clientele.

**Qualifications**:

- 5 years or more in the tourism and customer care industry.
- Proven ability to excel in a high-pressure environment.
- Strong team player with excellent communication skills.
- Flexibility to work weekends and night shift when required.
- Exceptional geographical knowledge.

**Perks**:

- Competitive salary with performance bonuses.
- Opportunities for career growth and development.
- A supportive and collaborate team culture.
- Transport benefits.

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

Expected Start Date: 2024/01/01



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