Outbound Sales Call Centre Agent

2 weeks ago

Pretoria, South Africa JSM Business Services Full time

Resposibilities
- Management of calls in a professional and efficient manner
- Follow up calls where and when needed
- Explanation of credit life insurance principles
- Building professional relationships
- Handling all information on basis of trust
- Dealing with clients and processes in line with company procedures
- Optimal use of the "Call Centre" computer system
- Responsible for achieving personal target of the amount of successful Credit Life Insurance policies per month
- Follow the correct DC Credit Protect procedures
- Complete the appropriate forms
- Maintain professional interaction with AU and Banks
- Prevent duplicate payments
- Maintain good relationships with insurance companies and banks
- Handle claims in a professional and an effective manner
- Follow up and handle entire process of non-payers
- Ensure confidentiality of database information
- Any other instruction from Management
- Build positive relationships by going above and beyond with customer service, ensuring all questions, cancellations, and confirmations are addressed appropriately
- Meet daily personal/team qualitative and quantitative targets and achieve all service, productivity, and quality objectives.
- Create and maintain case management records of daily problems and remedial actions taken in a call center database.
- Leverage data and insights gathered in the call center to recommend and influence process-improvement opportunities.

**Requirements**:

- A minimum of 12 months call center experience.
- Experience in selling insurance products
- Experience in selling credit life insurance would be beneficial
- Minimum of matric/grade 12
- Excellent Communication skills in English and Afrikaans - PLEASE NOTE THAT AFRIKAANS WILL BE ASSESSED DURING THE INTERVIEW.
- Experience in doing cold calling to find new prospective customers
- Handling calls in a professional and efficient manner
- Call center process and systems proficiency
- Computer literate: MS Word, Excel, Outlook, SharePoint

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- Call Centre: 1 year (required)
- Insurance Sales: 1 year (required)

  • Outbound Call Centre Agent

    1 month ago

    Pretoria, South Africa Tele-Tech, Menlo Park, Pretoria Full time

    **OUTBOUND CALL CENTRE AGENTS** **Outbound Call Centre Agent, based in Menlo Park, Pretoria - Market related Commission and incentive structure. Excellent inhouse training in terms of product knowledge and business development skills.** **MINIMUM REQUIREMENTS**: - **Matric**: - **± 2-3 Years Call Centre Environment Experience (Advantage)**: -...

  • Outbound Call Centre Agent

    1 month ago

    Pretoria, South Africa Tele-Tech, Waterkloof Ridge Full time

    **OUTBOUND CALL CENTRE AGENTS** **Outbound Call Centre Agent, based in Menlo Park, Pretoria - Market related Commission and incentive structure. Excellent inhouse training in terms of product knowledge and business development skills.** **MINIMUM REQUIREMENTS**: - **Matric**: - **± 2-3 Years Call Centre Environment Experience (Advantage)**: -...

  • Long Term Insurance Call Centre Sales Agents

    1 month ago

    Pretoria, South Africa Isilumko Staffing Full time

    Call Centre Sales Agents (Outbound)Menlyn, PretoriaPermanent Job DutiesSell funeral and Life policies (out bound)Apply product knowledgeCapture policy on systemAttend to client queriesProcess amendments on policiesResponsible for own policy retention Requirements:MatricCall Centre CertificateRE 5 within 2 years of DOFA.Full FAIS within 6 years of DOFA1...

  • Call Centre Agent

    1 month ago

    Pretoria, South Africa CTU Career Chatz Full time

    Job SummaryThe Call Centre Agent will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized,...

  • Outbound Short Term Insurance Call Centre Agent

    1 month ago

    Pretoria, South Africa Business Processing Outsourcing Full time

    My client is looking for vibrant and passionate telesales agents, who are dedicated and driven, with the following requirements: 4 year Call Centre experience, of which 3 years must be short-term insurance experience within an Outbound Call centre through Lead generation (Sales Experience) 3 years short term insurance experience non negotiable Must be FAIS...

  • Call Center Sales Agent

    1 month ago

    Pretoria, South Africa New Beginnings Recruitment Full time

    Call Centre Agents required to sell Funeral & Life Cover products in the Pretoria area. **Responsibilities** - Sell policies (in and out bound) - Process amendments on policies - Responsible for own policy retention - Present, promote and sell products/services using solid arguments to existing and prospective customers - Perform cost-benefit and needs...

  • Month to month contract

    1 month ago

    Pretoria, South Africa Isilumko Staffing Full time

    One of is in need of a Customer service Call centre Agent (Outbound) to join them in Hermanstad (Pretoria West) on a month to month contract. Pharmaceutical products wholesaler.  Candidate must reside within close range to Hermanstad.  Looking for an energetic, target call centre agent who is a hunterOffers a great customer service to clientsTaking order...

  • Call Centre Agent month-to-month

    4 days ago

    Pretoria, South Africa Isilumko Staffing Full time

    We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

  • Call Centre Agent month-to-month

    2 days ago

    Pretoria, South Africa Isilumko Staffing (JHB) Full time

    We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

  • Call Centre Agent month-to-month

    3 days ago

    Pretoria, South Africa Isilumko Staffing Full time

    We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans.Key Responsibilities:- Conduct outbound calls to customers to promote...

  • Call Centre Agent month-to-month

    3 days ago

    Pretoria, South Africa Adzuna ZA B C2 Full time

    We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:- Conduct outbound calls to customers to promote products and services-...

  • Call Centre Agents

    1 month ago

    Pretoria, South Africa WHM Recruitment Advisors Full time

    A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

  • Call Centre Admin Agent

    1 month ago

    Pretoria, South Africa Agribonus Full time

    **Call Centre Admin Agent (Inbound & Outbound)** **Lydiana (Silverton) area** **Maandae-Vrydae** **Persoonlike eienskappe**: Stiptelik |Uitstekende begrip / ervaring van die lewering van goeie kliëntediens aan ‘n kliënt |Hoë mate van geduld & selfversekerdheid | Betroubaar & professioneel |Die vermoë om goed onder druk te werk | Besit die vermoë om...

  • Life and Funeral Sales Call Centre Agents

    1 month ago

    Pretoria, South Africa Isilumko Staffing Full time

    Life and Funeral Sales Call Centre AgentsMenlynPermanent We are seeking Call Centre agents with experience in long term insurance.Basic and commission. Requirements:MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA

  • Call Centre Agent X4

    1 month ago

    Pretoria, South Africa Companies & Intellectual Property Commission Full time

    ADVERTISEMENT **Call Centre Agent x4** Job Grade: P11 Contract type: 5-year fixed term Ref No.**:T870012** Remuneration: R317 649.00 Total Cost to Company p/a **Job Purpose**: To handle Customer calls according to prescribed Call Centre specifications as to inform, assist and advise Customers on all CIPC products, services, related processes, and...

  • Call Centre Agent

    7 days ago

    Pretoria, South Africa Isilumko Staffing (JHB) Full time

    Duration: 2 Month Contract (Possibility of renewal)Salary: R45 per hourHours: 7:00 am to 5:00 pm, Monday to FridayPayment: FortnightlyCompany Overview: Join our dynamic team at a Pharmaceutical Company!Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be...

  • Call Centre Agent

    1 week ago

    Pretoria, South Africa Isilumko Staffing Full time

    Duration: 2 Month Contract (Possibility of renewal)Salary: R45 per hourHours: 7:00 am to 5:00 pm, Monday to FridayPayment: FortnightlyCompany Overview: Join our dynamic team at a Pharmaceutical Company!Position Overview: We are seeking motivated individuals to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be...

  • Sales Call Centre Agent

    1 month ago

    Pretoria, South Africa Status Asset Management Full time

    Position: Sales Call Centre Agent Location: Pretoria  Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING! This role plays an integral part in our team, as you are the...

  • Call Centre Agent

    4 weeks ago

    Pretoria, South Africa Ver-Tex Solutions Full time

    We are looking for dynamic COLLECTIONS AGENTS to join our high paced Call Centre in Pretoria East. If you have: - Grade 10 - 12, with experience or no experience We offer: - Salary of R4500 - R5500 + commission & incentives Don’t hesitate to send your CV today. **Job Types**: Full-time, Permanent **Salary**: R4,500.00 - R5,500.00 per month

  • Call Centre Agent

    1 month ago

    Pretoria, South Africa Status Asset Management Full time

    Position: Call Centre Agent Location: Pretoria  Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING!! This role plays an integral part in our team, as you are the first point of contact...