Call Centre Manager

Our client in the **Hair Care industry** is currently looking for a **Call Centre Agent **in **Randburg.** **Duties & Responsibilities**: - Obtaining client information by answering telephone calls or responding to messages left on the answer phone. - Ensuring that the clients profile and details are completed as accurately and completely as is possible....

**Purpose of the Job**: - To support and coordinate the functions of the business from call centre perspective. - All aspects of overseeing Call Centre Agents. - Management of service levels within the Call Centre environment. **Job Objectives**: - Scheduling of shifts - Dealing with client/customer queries - Responsible for giving relevant feedback to...

**Requirements**: - Matric **OR **Grade 11 - Extensive computer knowledge - Excellent communication skills - At least 3 months outbound calling or relevant experience **You will learn...** - Identify call centre customers and their needs - Respond to customers with factual and accurate information - Gather and process data specifically related to call...

**Job Opportunity: Outbound Sales Call Centre Agent** **Location**: Randburg We are seeking motivated and dynamic individuals to join our Outbound Sales Call Centre team in Randburg. **Requirements**: - Minimum of 1-2 years of work experience in a similar role. - Bilingual proficiency (ability to communicate effectively in two languages). - Reside within...

VACANCY FOR AGENTS FOR A CALL CENTRE BASED IN RANDBURG We are looking for motivated individuals who are target driven and able to work in a highly pressurized environment and achieve daily, weekly and monthly targets. Minimum Requirements - Matric - South African citizen - Call centre experience advantageous If you interested in the above-mentioned role,...

VACANCY FOR AGENTS FOR A CALL CENTRE BASED IN RANDBURG We are looking for motivated individuals who are target driven and able to work in a highly pressurized environment and achieve daily, weekly and monthly targets. Minimum Requirements - Matric - South African citizen - Call centre experience If you interested in the above-mentioned role, Contact Naomi...

VACANCY FOR AGENTS FOR A CALL CENTRE BASED IN RANDBURG We are looking for motivated individuals who are target driven and able to work in a highly pressurized environment and achieve daily, weekly and monthly targets. Minimum Requirements - Matric - South African citizen - Call Centre experience If you interested in the above-mentioned role, Contact Avi...

**KEY RESPONSIBILITIES** - Making professional sales call to customers. - Knowing the product being sold. - Handling and overcoming objections from clients. - Following the sales script 100%. - Ensuring no risk or fraudulent sales are made. - Treating the customer fairly. - Understanding the call centre metrics and consistently achieving minimum metrics. -...

One of the largest Financial Service companies are currently a Call Centre Manager to manage Team Leaders and Consultants **Responsibilities**: To lead, manage and ensure the effective and efficient operation of the Outbound Sales Call Centre. Implement divisional strategy, policies and procedures to achieve set goals (revenue targets), quality, and...

Job Description Dear Future, Call Centre Agent The role requires you to provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved...

Job Description Dear Future, Call Centre Agent Role Purpose: Telephonic communication with client base to provide accurate product information in line with standards protocols. Are you someone who can: - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer...

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and...

This role is a fulltime position with the responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in Customer Service, Financial Coaching, and Debt Management. **Overview and Requirements**: - 2 to 3 years Team Leader / Customer Service experience in a Call Centre -...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...

Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met. Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make...

**Purpose of the Job**: The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. **Job Objectives**: **All aspects of overseeing Call...

**Minimum Requirements** - Grade 12 - Call centre certificate (advantageous) - Minimum 1 - 2 years’ experience selling a banking product **Salary**: R4 000,00 - R5 000,00 per month **Experience**: - Cold calling: 1 year (preferred)

Are you a fresh graduate who is seeking an opportunity to gain some work experience within a call centre environment? This may be the opportunity you are searching for!!! Our client in the multimedia industry is looking for graduates to assist them on a contract. **Requirements**: - Must have completed a degree - Eager to gain experience - Willing to work...

**Call Centre Agents** **Requirements**: - Matric (NSC). - Computer Literate. - Well Spoken. - Contributing to and driving sales by effectively calling clients. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards...