Senior Network Engineer
2 days ago
Critical Requirements - Skills, Experience & Qualifications
- Matric or Grade 12
- CCNA, CCNP Collaboration (voice track)
- Forti NSE 6 Secure Wireless LAN / FCP - Secure Wireless LAN Administrator
- 2/3 years firewall experience.
- Valid drivers license and own reliable vehicle
At least 5+ years experience delivering Network Security Services in a customer environment.
Excellent Communication and Interpersonal skills.
Primary Role Accountabilities
- Implementation, maintenance, monitoring and management of networking infrastructure and capability (hardware and software solutions).
- Analyzes and solves common and complex network problems through reasoning, troubleshooting and innovative thinking.
- Develops and maintains a professional working relationship with the clients and client end-users in support of the Service Delivery Manager.
- Liaises with 3rd party vendors to resolve escalated incidents, problems and queries.
- Maintains service and quality levels according to of the company business standards, processes and procedures.
- Creates and updates documentation related to installation procedures and troubleshooting of network incidents.
- Communicates oral or written feedback and technical information to all levels of end-users and customer IT management.
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