Sales Person

6 months ago


Cape Town, South Africa Chain Hardware Distributors tas Brights Home & Hardware Full time

**CHAIN HARDWARE t/as BRIGHTS HOME & HARDWARE**

**IRRIGATION/OUTDOOR DEPARTMENT**

**PURPOSE**:The purpose of this job is to assist customers by helping them choose a product that is best suitable for the customer and in a manner that the Sales-person is appreciated by the customer when he/she purchases any product. This will include the ability to provide a service which results in generation of sales and to promote the business which creates sustainable growth.

**KEY RESPONSIBILITIES**:

- Sales-Person’s primarily identifies the needs of a customer and provides those needs through the purchase of products or services.
- Follow up on orders/special order.
- Make sure that the department is kept clean, neat and safe
- Make sure customers are being attended at the counter and aisle
- Assist in the department with various tasks when required
- A strong commitment to customer service.
- Manage to complete tasks given successfully and unassisted.
- Manage to work unsupervised.
- Make sure that standard operating procedures in department are adhered to under pressure, i.e. handling customer complaints
- Submission of weekly and monthly reports to superior
- Ensure availability and working condition of all equipment for the department, i.e. trolleys
- Implement company returns policy, i.e. returned stock to be allocated to an area with CFC note attached
- Propose new products to the department and see to special orders and follow ups

**REQUIRMENTS**:

- MUST have a Matric or an Equivalent NQF 4 certification
- MUST have a minimum of 5 years’ proven experience in a Hardware Environment in an Irrigation/Outdoor Department
- Must have been exposed to 3 years of Irrigation/Outdoor Product Sales
- MUST have adequate Irrigation/Outdoor Product knowledge (have to achieve 80% in tests)
- Have basic Irrigation/Outdoor Supplier Competency certificates
- Have proven Leadership, Planning, Time management & Organising Skills
- Excellent customer service skills
- Extensive knowledge in Stock counting and stock control

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.


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