Telecommunication Application Support Specialist

2 weeks ago


Pretoria, South Africa MALNEL TRADING Full time

Purpose

**Responsibilities**:

- Ability to prioritize and resolve multiple complex and critical issues.
- Monitor and understand system operations and performance, plan and implement improvements.
- Communicate effectively, clearly and concisely, both orally and written.
- Ability to multi-task and prioritize duties with respect to business needs.
- Frequent interaction with the business to integrate knowledge of the business
- and functional priorities.
- Transfer knowledge to team members as well as across to other groups.
Duties & Responsibilities

Additional Requirements
- Ability to extract requirements and configure new products from BRS and SRS;
- Systems analysis skills to support/maintain operational systems;
- Experience in writing SQL and Oracle DB scripts;
- Understand and interpret system architectural designs
- Experience with client/server architectures, web services, SSL.
- Knowledge of OSS or BSS implementation processes and principles;
- Knowledge in Network Provisioning activities, Call rating and Charging, Diameter;
- Have worked with JIRA and Confluence for document and bug tracking;
- Strong experience working with Oracle on Unix command line;
- Experience in CRM systems & working on CRM implementations;
- Meet governance in terms of legislative FAIS and FICA requirements;
- Manage own development needs to increase own competencies;
- Experience in testing, quality and change management methodologies.
Desired Experience & Qualification

Qualifications and Experience
- Relevant Diploma/Degree in Information Technology;
- 2 to 5 Years Telecoms/Finance billing experience in various Telecoms/banking sectors;
- Knowledge of Java programming language as well as various related third-party software components and libraries (eg: log4j, various Apache projects etc)
- Experience with client/server architectures, web services, SSL.
- Understand and interpret architectural system design documents.
- Experience managing production systems running in a Java environment.
- Strong knowledge of Linux, syslog, ssh, sftp, wireshark;

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)



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