Fund Administrator Death
1 week ago
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. What will you do?
Handling all claims related functions with Death and Disability processes
Ensure optimal processes and controls to adhere to service level agreements (internal and external)
Reporting - responsible for accurate and timeous management reporting as required (weekly/ monthly)
Ensure compliance and risk problems are identified and communicated to management
Understand and comply with relevant legislative requirements
Stakeholder engagement with various internal and external stakeholders
Responsible for investigate, resolve and respond to internal and external client queries using professional verbal and written communication
Investigate, resolve and respond to ad hoc operational requirements
Maintain relationships with internal departments and resolve and route queries effectively
Assist with testing when necessary
Ensure accuracy of own work
Ensure a good client (internal & external) experience
Qualification and Experience
Matric with Mathematics and/or Accounting.
2 to 3 years related experience Knowledge and Skills
Excellent knowledge of the Group Risk Industry
General understanding of Employee Benefits
Computer literate with proficiency in Microsoft Office (Word and Excel specifically)
Behavioural Competencies
Excellent Interpersonal skills
Strong analytical and planning skills
Meticulous (attention to detail)
Results driven
Excellent client service ethic
Action and result orientated
Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets
will be considered as part of the selection process.
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