Product Support Manager Global Grade 12

**Key Outputs** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product...

**Key Output** - To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations. - Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...

**Key Output** - Machine bores to OEM and customer requirements using Line Boring equipment - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure...

**Key Output** - Machine bores to OEM and customer requirements using Line Boring equipment - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure...

**Direct Reporting Line**: Programme Manager: Education **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Key Output** - Working within prescribed legislation, policies, and procedures - Timeous execution and reporting - Perform basic electrical work. - Perform basic plumbing work, General building maintenance. - Maintain, repair, and move furniture. - Install and replace floors, tiling and stairs as needed. - Repair and paint doors, windows, walls,...

**Key Output** - Working within prescribed legislation, policies, and procedures - Timeous execution and reporting - Perform basic electrical work. - Perform basic plumbing work, General building maintenance. - Maintain, repair, and move furniture. - Install and replace floors, tiling and stairs as needed. - Repair and paint doors, windows, walls,...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...

**Key Output** - Do cutting and profile cutting with oxyacetylene cutting process - Remove portions of components (i.e., remove adaptor from cutting edge) with air-arc gouging process - Provide sound welds in gas-metal arc (CO2) and shield metal arc (stick) welding in the 6G positions - Assemble components such as buckets, bowls and blades dimensionally...

**Key Output** - Do cutting and profile cutting with oxyacetylene cutting process - Remove portions of components (i.e., remove adaptor from cutting edge) with air-arc gouging process - Provide sound welds in gas-metal arc (CO2) and shield metal arc (stick) welding in the 6G positions - Assemble components such as buckets, bowls and blades dimensionally...

**Key Output** - Achieve parts sales key performance indicators: - OTIF (on time in full) orders - Parts KPI’s - Ensure customer details are captured accurately when opening a new account - Grow and promote over the counter sales by promptly providing quotations and a quality customer service - Ensure quote conversions and report on lost sales -...

**Key Output** - Achieve parts sales key performance indicators: - OTIF (on time in full) orders - Parts KPI's - Ensure customer details are captured accurately when opening a new account - Grow and promote over the counter sales by promptly providing quotations and a quality customer service - Ensure quote conversions and report on lost sales - Accurately...

**Key Output** - Manage Customer Collection Counter and ensure compliance to SOP's - Run, update and Analyse all Warehouse Reports. - Ensure duties are carried out to ensure achievement of warehouse performance standards. **Qualification, Experience and Competencies** - Grade 12 - Customer service orientation - Good communication skills, Be able to work...

**Key Outputs** - Manage the Supply Chain, outbound and Cross Border process in SAP. - Preparing Machine Price files - Liaise with Trade lanes and Logistics to keep track of the machine arrivals and deliveries. - Create service notification for assembly/PDI - Manage procurement for machine local extras/bought outs - Liaise with workshop on assembly progress...

**Key Output** - Gain intimate knowledge of the customer's business, understand their requirements and act as a key partner to achieving set business performance targets. - Use experience and available resource to accelerate and influence the delivery of interim containment and permanent corrective actions to mitigate the impact of product issues. -...

**Key Output** - Gain intimate knowledge of the customer’s business, understand their requirements and act as a key partner to achieving set business performance targets. - Use experience and available resource to accelerate and influence the delivery of interim containment and permanent corrective actions to mitigate the impact of product issues. -...

We’re on the lookout for an experienced a Product Consultant on a fixed-term contract to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships in **Middleburg**. **As a Product Consultant you will be responsbile for**: - Ensure product...

**Key Output** - Prepare quotes, invoices and plan all maintenance work on SAP / CRM. - Perform procurement functions. - Prepare reports as required. - Prepare and oversee proposals to customers. - Assist with warranty resolution. - Attend site meetings, customer meetings and other relevant meetings when required. - Provide technical support to customers. -...

Reference No. DS01 **Job Description: A leading mining group is seeking a pro-active SHEQ Superintendent that all-inclusive and has practical risk management approach to support the strategy and process of prevention and protection ensuring an united approach to efficiently eliminate risk, enabling to prevent incidents. **Responsibilities: - Identify and...