Quality Assurance Officer- Service Global Grade 09

3 weeks ago


Middelburg, South Africa Barloworld Equipment Full time

**Key Output**
- Implementation and maintaining the quality ISO quality systems in Service Department.
- Do quality system training within the Service Department.
- Ensuring compliance of the quality system in Service Department.
- Perform internal quality compliance audits.
- Develop documentation within the quality system where required.
- Perform internal Contamination Control audits within Service Department.
- Work with sections to compile CC action plans.,
- Provide CC training
- Transfer knowledge to colleagues,
- Comply to Company and customer safe work practices.
- Maintain professional image when representing BWE on customer site.
- Effective self-management and performance ownership,
- Comply to Contamination Control requirements.
- Control own admin (labour booking, service reports, part returns, expenses etc.).
- Maintain field service vehicle and equipment. Inspections on CC and Quality
- Extend Quality system and Contamination to MARC sites.

**Qualification, Experience and Competencies**
- Qualified in relevant trade, within the Earth moving sector (exposure to Workshop and Field service operations)
- National diploma in operational risk management will be an advantage
- Minimum 5 years post qualification experience in a Service environment.
- Some supervisory / Managerial experience will be an advantage.
- Good knowledge, understanding and exposure of the ISO 9000, ISO 14000 and ISO 18000 ISO quality system (formal qualification can be an advantage)
- Certified in quality, risk and safety management (i.e. ISO 9000, 14000 & 18000) (will be an advantage)
- Be Able to implement, maintain and update quality system documentation.
- Good understanding and exposure of the Contamination Control system within a Service environment (must be able to conduct CC internal reviews).
- Good communication skills to provide training on quality and contamination systems.
- Good report writing skills
- Good Computer Literacy (Microsoft Office package) and (SIS, STW & ET) knowledge.
- Driver's licence - Code B
- Sound interpersonal and communication skills.



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