Store Manager

4 days ago


Somerset West, South Africa Finovate Full time

Our client, a stationary company, is looking for a **Store Manager** to join their team in the **Somerset West **area.

**Overall Job Description**:
Are you a dynamic and experienced retail professional with a passion for delivering exceptional customer service and driving business growth? Our client is seeking a highly motivated and skilled individual to join their team as a Store Manager at their thriving retail store. If you are a natural leader with a proven track record in managing successful retail operations, this could be the perfect opportunity for you.

**Responsibilities**:

- Lead and inspire a team of dedicated sales assistants to achieve sales targets and deliver outstanding customer experiences.
- Develop and implement effective sales strategies and promotional campaigns to drive store revenue and meet business objectives.
- Monitor and analyse sales figures, inventory levels, and other key performance indicators to identify opportunities for improvement and take appropriate action.
- Ensure visual merchandising standards are maintained to create an appealing and organized store environment that enhances the customer shopping experience.
- Manage and optimize store operations, including staff scheduling, inventory management, and cash handling procedures.
- Recruit, train, and develop store staff, providing ongoing coaching and feedback to maximize their potential and performance.
- Foster a positive and collaborative work culture that promotes teamwork, open communication, and high levels of employee engagement.
- Resolve customer complaints and inquiries in a timely and professional manner, ensuring customer satisfaction and loyalty.
- Stay updated on industry trends, competitor activities, and customer preferences to make informed business decisions and adapt strategies accordingly.

**Qualifications**:

- Previous experience in a retail management role, preferably as a Store Manager or Assistant Store Manager.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Exceptional customer service orientation.
- Strong analytical and problem-solving abilities.
- Sound knowledge of retail operations, including inventory management and visual merchandising.
- Ability to work in a fast-paced and dynamic environment.
- Flexibility to work evenings, weekends, and holidays as required.

**Location**: Somerset West

**Salary**: R25 000-R30 000 depending on experience

**Starting date**: As soon as possible.


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