Store Manager

2 months ago


Somerset West, South Africa Clicks Group Limited Full time

**Listing reference**: 018337**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Somerset West
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.**Job description**

**Job Objectives**:

- To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

**Knowledge**:

- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing

**Skills**:

- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Strong financial acumen

**Competencies**:
Essential:

- Leading and Supervising
- Planning and Organising
- Delivering Results and Meeting Customer Expectations

Desirable:

- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks

**Minimum requirements**

**Experience**:

- Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
- Extensive people management experience of a large and diverse workforce
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

**Education**:

- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)


  • Store Manager

    6 months ago


    Somerset West, South Africa Quantum Recruitment Pty Ltd Full time

    **Store Manager - Somerset West** **Our client is searching for a Store Supervisor for their retail outlet based at Somerset West** **Key Performance Areas**: - To support and assist Store Manager and or Assistant Manager in all key result areas. - In the absence of the Store Manager/ Assistant Manager, to be responsible for all operations of the store. -...

  • Store Manager

    2 months ago


    Somerset West, South Africa Ouhout Meubels Full time

    The Ouhout Meubels team is currently seeking a Store Manager for our new store in Somerset West. **Requirements**: - Matric (Grade 12). Appropriate Tertiary qualification will be to your advantage - Minimum 2 years store management and sales experience - Attention to detail and good computer literacy skills (MS Office) - Fully bilingual (Afrikaans and...

  • Store Manager

    4 months ago


    Somerset West, South Africa FrontierCo Full time

    **Destinations by Frasers** **Bags packed with opportunities! Join The Travel Team -** **STORE MANAGER | Somerset** **Reach out to learn more about these opportunities, or to be a part of our iconic story by sharing your resume. We** **Applications close on: 30 August 2024** Application Question(s): - Do you live in or close to Somerset, Western Cape?...

  • Store Manager

    6 months ago


    Somerset West, South Africa The Foschini Group Full time

    **Job ID**:18428**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Exact**Province**:Western Cape**Location**:Cape - Other**Suburb**:Somerset West (Somerset West)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These...

  • Store Manager

    5 months ago


    Somerset West, South Africa The Foschini Group Full time

    **Job ID**:18385**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Western Cape**Location**:Cape - Other**Suburb**:Somerset Ridge (Somerset West)Position Description: We are currently recruiting for a Store Manager. Must... Love people, Making people feel at...

  • Store Manager

    6 months ago


    Somerset West, South Africa JF Paints Dulux Full time

    **Store Manager - Somerset West** **General function and purpose of position**: - The overall management of a Retail Dulux Specialist Paints store, Sales Team and marketing campaigns of paints and other related products. - New Business Development and growing of existing Customer base. - Selling of paint products - Customer service regarding various colour...


  • Somerset West, South Africa Cotton On Group Full time

    Be Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Option 1 - 365: Bringing you a brand new opportunity at Option 2 - New store openings: Bringing you a brand new store for Option 3 - Refurb/relocation stores: Bringing you a new and improved store for **Benefits** - Competitive base...

  • Store Assistant

    1 month ago


    Somerset West, South Africa Ouhout Meubels Full time

    **The Ouhout Meubels team is expanding and we think you might be right for the role!** We’re currently seeking to expand our Somerset West Team with a Store Assistant. **Requirements**: - Minimum requirements: Matric (Grade 12). Appropriate Tertiary qualification will be to your advantage - Minimum 2 years store management experience - Attention to...

  • Store Leader

    1 month ago


    Somerset West, South Africa Wellness Warehouse Full time

    **AREAS OF RESPONSIBILITY**: Customer Experience - Be professional - Manage customer interactions, complaints and requests - Optimise selling space and drive replenishment to ensure stock availability - Conduct floor walks to ensure housekeeping disciplines are adhered to Store Profitability - Sales - meet or exceed targets - GP - reduce wastage & improve...

  • Sales Consultant

    4 weeks ago


    Somerset West, South Africa Tapestry Home Brands (The Bed Store) Full time

    Are you a self-motivated, goal driven individual who is looking for an opportunity to gain experience in a fast-paced retail environment, where sales maximization means more money and incentives for you! If you thrive under pressure and are target driven, we are looking for YOU! **Main Purpose of the Position**: Sales maximization, ensure service...

  • Store Administrator

    8 months ago


    Somerset West, South Africa Cape Union Mart International Full time

    **Key Responsibilities**: - Maintain accurate records of store inventory, sales, and expenses - Monitor and manage inventory levels to ensure adequate stock is available - Handle customer inquiries and complaints in a prompt and professional manner - Ensure compliance with company policies and procedures - Perform routine store maintenance tasks, such as...

  • Store Manager

    1 month ago


    North West, South Africa Clicks Group Limited Full time

    **Listing reference**: 018400**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:North West - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence?...


  • North West, South Africa Clicks Group Limited Full time

    **Listing reference**: 018110**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:North West - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are you...

  • Store Manager

    6 months ago


    Somerset West, South Africa Nespresso SA Full time

    **Job Title: Nespresso Booth Manager** **Location**: Somerset West **Company**: Nestlé Nespresso **Qualifications**: Completed Matric **Experience**: 3-5 years’ experience in direct customer sales within High end/luxury/ premium or retail brands would have an added advantage and 2-3 years of professional experience in Retail Management **Position...

  • Store Manager

    3 months ago


    North West, South Africa Clicks Group Limited Full time

    **Listing reference**: 018021**Listing status**: Online- **Position summary** **Industry**:FMCG & Supply Management - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:North West - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence?...

  • Stock Manager

    6 months ago


    Somerset West, South Africa Merand Corbett & Associates Full time

    **Stock Manager** We are seeking a highly organized and detail-oriented Stock Manager to oversee the management of stock levels in our Clients retail stores and ecommerce platform. This role requires excellent communication skills and the ability to work closely with the sales and procurement teams. **Requirements**: - Grade 12 / Matric - Tertiary...


  • Somerset West, South Africa Shoprite Group Full time

    **Purpose of the Job**: To effectively manage our Pet Science store by ensuring that operational, administrative and managerial duties are met with the Checkers Pet Science brand image in mind. Furthermore, manage stock and staff effectively, ensure that security measures are according to standards and maximise the store's profitability. **Job...


  • Somerset West, South Africa Shoprite Group Full time

    **Purpose of the Job**: To effectively manage our Checkers Little Me store by ensuring that operational, administrative and managerial duties are met with the Checkers Little Me brand image in mind. Furthermore, manage stock and staff effectively, ensure that security measures are according to standards and maximise the store's profitability. Minimise...

  • Asst. Branch Manager

    3 months ago


    Somerset West, South Africa Flooring Solutions Full time

    **ASST BRANCH MANAGER (RETAIL)** R15K - R25K salary package The Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch. BRANCH RETAIL HOURS The branch is open Monday to...


  • Somerset West, South Africa Woolworths Full time

    **Listing reference**: woolw_000845**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Stores and Inventory**Location**:Somerset West - **Contract**:Permanent**EE position**:No**Introduction** - To maximize selling opportunities by providing consistently exceptional customer experience and ensuring...