Store Manager

6 months ago


Somerset West, South Africa Quantum Recruitment Pty Ltd Full time

**Store Manager - Somerset West**

**Our client is searching for a Store Supervisor for their retail outlet based at Somerset West**

**Key Performance Areas**:

- To support and assist Store Manager and or Assistant Manager in all key result areas.
- In the absence of the Store Manager/ Assistant Manager, to be responsible for all operations of the store.
- To ensure service delivery & compliance in all areas of operational activity and drive sales and profitability through the performance and development of all staff in the store, whilst managing within agreed budgets.
- To continually raise the standard of customer service delivery in the store.
- Industry specific retail knowledge in footwear would be an advantage
- Must demonstrate high levels of focus.
- Knowledge of stock control procedures
- Ability to plan and schedule staff working times/ roster
- Must have basic practical understanding of MS Excel
- Must be tech savvy
- General knowledge of Standard Operating Practices for Retail
- Must have been actively involved in assisting the manager to drive sales growth and determine retail shopping patterns.
- Exceptional High levels of customer service
- Price Justification Knowledge
- Must have general insight on competing brands
- Help the Store Manager/Assistant Manager drive the staff to effectively perform, ensuring that each month’s budget is met.
- Firm knowledge of merchandising

**Required**
- Minimum of 5 years’ experience in a retail environment
- Minimum 3 Years’ experience in working as a Supervisor in a similar field
- Matric
- Tertiary/ Post Matric Qualification would be advantageous
- Experienced in training staff on the job in terms of product, knowledge, policies and Standard Operating Procedures.
- Must have a track record on handling store audits, this includes the overseeing of / execution of store audit outcomes
- Must display high levels of maturity of thought and professionalism.
- Own vehicle preferred
- Must have apparent leadership skills that can be seen in ability to, Handle conflict, Delegating Deal with non performing staff, Command respect through his/her conduct

**Salary**: Market related

**Experience**:

- Retail Management at leading retail chain: 3 years (required)


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