Manager Revenue Collection and Debt Management(5
2 months ago
**Main Purpose**
- Responsible for over-seeing, monitoring and reporting on revenue collection and debt management across the entity’s operations. In carrying out this mandate, the incumbent shall be responsible for the following:
- driving the efforts for the establishment of effective revenue management and debt collection systems and processes,
- formulating intervention measures to rectify shortcomings and weaknesses, and
- establishment and management of the Debt Collection Panel.
- Responsible for coordinating the inteface between end user departments and the legal services unit regarding referrals to the legal services unit in respect of judgements, evictions and collections. The outcome of the incumbent’s efforts should be a high collection rate for lease rentals and loan advances as well as low impairments.
**Key Performance Areas**
**Support in Strategic Planning and Governance**
- Provide input to the organisational strategy, as well as reviewing organisational activities and recommend corrective actions if necessary.
- Develop unit operational plans and align all activities undertaken in the unit to ensure delivery of corporate objectives.
- Enhance and implement treasury systems, processes, procedures, tools, and control systems.
- Implement controls within the section which minimize potential risk to stakeholders.
- Ensure monthly, quarterly, and annual reports are prepared accurately, maintained, and submitted timeously to all stakeholders.
- Participate in management forums within entity, contributing expertise to enable sound decision making.
- Facilitate inter-departmental communication through appropriate structures and systems.
- Manage preparation and support of all internal and external audits.
- Develop and manage relationships with all internal and external stakeholders.
**Revenue Collections**
- Manage efficient revenue collection of loans and rentals in line with relevant policies and procedures.
- Implement strategies and interventions for the delivery of high quality and cost-effective revenue collection services to strengthen the resilience of the revenue collection services.
- Ensure timeous, correct and accurate billing on the revenue billing systems as per lease and loan agreements.
- Daily monitoring of debtors’ book to ensure that timeous steps are taken for revenue collection.
- Review, analyse and report on loans and rental revenue collections.
- Follow up on all outstanding matters relating to conclusion of lease and loan agreements.
- Continuously liaise with the enterprise finance advisors, property administrators and ensure accurate and timeous reporting.
- Review all documentation compiled by revenue collection officer.
- Prepare cost-benefit analysis for defended matters.
**Debt Management**
- Manage efficient debt management of loans, rentals and municipal accounts in line with policies and procedures.
- Review all documentation compiled by Debt Collection, monitoring and reporting officer.
- Implement strategies and interventions for the delivery of high quality and cost-effective debt management services to strengthen the resilience of the debt management services.
- Ensure positive customer service experience in the process of collections and ensure high standards of customer service.
- Prepare accurate reports to facilitate monitoring of debt collection management.
- Review age analysis for properties and loan debts and engage with clients to secure payment arrangements to prevent debts from being handed over.
- Continuously liaise with the enterprise finance advisors and property administrators and ensure accurate and timeous reporting.
- Co-ordinate and review payment of invoices from attorneys and debt collectors.
- Engage with property credit controllers on the municipal accounts to ensure proper management of municipal accounts.
- Assessment of impairment and loan collateral, and submission of recommendations to Executive Management
- Review and analyse debt collectors reports and propose corrective measures where necessary.
**Budget Management of the Unit**
- Manage and control the capital and operational budget of the Unit to ensure effective and efficient functioning within budgetary parameters of entity
- Evaluate the unit’s performance against the approved budget and addressing deviations/variances.
- Monitor, recommend and implement corrective measures to rectify deviations/acts contrary to budgetary provisions, financial regulations, audit.
- Authorise requisitions, payments, etc. regarding expenditure as delegated.
- Prepare and present reports detailing the status of expenditure and availability of funds for current and short-term interventions.
- Prepare budget transfer requests and submit for approval.
- Sound planning and forecasting of capital expenditure within area of responsibility.
**People Management**
- Assign responsibilities and ensure effective task authorisation protocols are in place.
- Implement staff development and
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