German Speaking Customer Service Agent
2 weeks ago
**OUTFITTERY **ist Europas größter Personal-Shopping-Service. Wir sind für diejenigen da, die sich mehr Beratung und Expertise wünschen als Regeln und Routine - denn wir sind davon überzeugt, dass sich guter Stil mit der Zeit weiterentwickelt. Wir wollen inspirieren und ermutigen - nicht diktieren, was getragen werden soll. Für uns ist Stil eine Reise und wir möchten unsere Kundinnen dabei begleiten. Jeder bekommt eine persönliche Auswahl an Kleidung zugeschickt, die von unseren Stylistinnen aus über 100 Marken zusammengestellt wird - ganz nach Wunsch und Budget. Bezahlt wird nur, was behalten wird, ohne Service-Kosten. Unsere Mission ist dabei, jeden Menschen zu ermutigen, den eigenen Stil zu zeigen.
Du sprichst Deutsch, lebst in Südafrika und hast Lust auf ein internationales Team und Remote-Work? Als **Customer Service Agent in Vollzeit (all genders)** bieten wir Dir Flexibilität in Deiner Arbeitsgestaltung als auch in Deinen Arbeitszeiten.
**Deine Aufgaben**:
- Du verstehst die Bedürfnisse unserer Kunden, suchst nach der optimalsten Lösung und stellst so die Zufriedenheit unserer Kunden sicher
- Du bist der erste Ansprechpartner unserer Kunden und hast immer ein offenes Ohr für deren Anliegen. Dabei bemühst du dich stets darum, einen exzellenten Kundenservice zu bieten
- Du garantierst unseren Kunden einen umfassenden Kundenservice auf all unseren Kommunikationskanälen (E-Mail, Telefon, Social Media)
- Du pflegst und aktualisierst Kundendaten und stellst dabei eine vollständige Dokumentation sicher
- Du bist in direktem Kontakt mit anderen Abteilungen, koordinierst Termine, bearbeitest Beschwerden und löst Anfragen zu Zahlungen und Sendungsproblemen
- Mit Engagement und Eigeninitiative sicherst du eine konstante Optimierung unserer Kommunikation und bei der Qualität unserer Prozesse
**Das bringst du mit**:
- Du hast idealerweise relevante fachliche Erfahrungen im Bereich Customer Service / Customer Care
- Du bist ein wahres Kommunikationstalent, das es liebt täglich in Kontakt zu unseren Kunden zu stehen
- Du sprichst und schreibst fließend Deutsch und weist sehr gute Englischkenntnisse vor
- Exzellenter Kundenservice macht Dir Spaß
- Du liebst es im Team zu arbeiten
- Idealerweise hast du gute Kenntnisse in den Programmen G Suite und / oder Microsoft Office und hast bereits Erfahrung mit Ticketsystemen wie z.B Freshdesk oder Zendesk
**Was wir Dir bieten**:
- **Mental Health** - Unsere Freunde von Likeminded bieten allen unseren Mitarbeitern individuelle psychologische Beratung an. Herausforderungen bei der Arbeit, Konflikte im Team, persönliche Probleme zu Hause oder fühlst Du Dich mit einer Situation einfach überfordert? Das Psychologenteam von Likeminded ist jeden Tag für uns da
- **Teamevents**:
- Da viele unserer Kollegen aus der Ferne arbeiten, treffen sich unsere Teams nicht oft persönlich, um einfach Spaß zu haben und sich besser kennenzulernen. Deshalb versuchen wir, regelmäßige und lustige Teamevents zu organisieren. On
- oder offline, das hängt immer von der aktuellen Situation ab.
- **Sprachen**:
- Du willst Deutsch lernen oder Dein Englisch verbessern? Nutze eine unserer Babble-Lizenzen, um Deine Sprachkenntnisse zu trainieren.
- Und weil uns das noch nicht reicht, arbeiten wir derzeit an vielen weiteren
**Haben wir Dein Interesse geweckt? Dann freuen wir uns über Deine aussagekräftige Bewerbung mit dem frühesten Startdatum. Deine Kontaktperson ist Lea.
-
German Speaking Agent
5 days ago
Cape Town, South Africa Outsource-x Full timeJoin Our Team as a German-Speaking Agent! Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. Why Choose Us? - We're a Somerset-based contact center with a global reach. - We...
-
German speaking Online Sales Agent
Found in: Talent ZA C2 - 2 weeks ago
Cape Town, South Africa Language Recruiters Full timeReady to embark on a sales adventure that combines the charm of Cape Town, South Africa with the thrill of digital marketing? Join a vibrant digital marketing and become a German speaking Online Sales Agent extraordinaire! Immerse yourself in the beauty of the city while contributing to our dynamic team. If you are you ready to infuse your sales skills...
-
German Speaking Sales Agent
2 days ago
Cape Town, South Africa Clever Content Cpt Full timeClever Content International is one of the fastest growing international companies, which is looking for German speaking sales agents with motivation, goal-orientation, and energy. If you are ready to join an international successful company, then this is your chance. **Position - German Speaking Sales Agent** Working hours: Monday to Friday (Including...
-
German Speaking Service Desk Consultant Job
3 days ago
Cape Town, South Africa Language Recruiters Full timeLooking for a **job** that will let you flex your **German **language skills while helping people with their IT issues? Look no further! One of the world’s largest IT firms is seeking a talented **German speaking Service Desk Agent** to join their team in **Cape Town, South Africa**. If you’re ready to put your language skills to work and join a dynamic...
-
Cape Town, South Africa Language Recruiters Full timeAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further - we’re searching for a vibrant and enthusiastic **German speaking Customer Service Support Specialist **to join this team in **Cape Town, South Africa**. Ready to embark on an adventure? Don’t miss this **job** opportunity to...
-
German Customer Service Support
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa SA Commercial (Pty) Ltd Full timeGERMAN Customer Service Agents Required In Western Cape to Start ASAP!!If you are German -speaking & passionate about exceptional Customer Service, then we would like to hear from you!Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key...
-
German Speaking Customer Service Consultant
2 days ago
Cape Town, South Africa Black Pen Recruitment Full time**German Speaking Customer Service Consultant** Our client is a young, dynamic team who integrates seamlessly into the structures of their customers. Through flexibility and dynamism, they offer scalability for companies and start-ups at every stage. Through a broad-based leadership team, they offer first-class expertise in many areas including sales, legal...
-
German Speaking Customer Care Consultant Job
6 days ago
Cape Town, South Africa Language Recruiters Full timeYour key **job** responsibilities as the** German** speaking **Customer Care Consultant** in **Cape Town, South Africa** will include: - Provide generalist and technical support both internally and externally - To process standard and adapted product orders - Support the sales team and customers on the online self-service tools - Receive Inbound telephonic...
-
German Speaking Customer Assistance Consultant Job
19 hours ago
Cape Town, South Africa Language Recruiters Full timeAre you ready for the adventure of a lifetime? Join a leading travel company as a **German speaking Customer Assistance Consultant** at their offices **in Cape Town, South Africa** and help turn their customer’s travel dreams into reality! Not only will you get to assist in planning incredible vacations, but you’ll also get to enjoy some amazing perks....
-
German Speaking Customer Account Advisor Job
2 days ago
Cape Town, South Africa Language Recruiters Full timeAre you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of **Cape Town, South Africa** are looking for a **German speaking Customer Account Advisor** to join their prominent media group. You will play a pivotal...
-
Cape Town, South Africa Black Pen Recruitment Full time**German Speaking Customer Service and Claims Handler (Insurance/Medical)** Our Client is one of the world’s leading medical assistance and claims handling companies, annually processing cases around the globe. They have a unique gateway to a comprehensive worldwide provider network, local know-how, assistance and cost containment for travel insurance,...
-
Cape Town, South Africa Language Recruiters Full timeAn international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting **job **opportunity for a **German speaking Customer Support Consultant** to join their team in **Cape Town, South Africa**. You will be responsible to ensure our **German** speaking hoteliers are using their software with absolute happiness!...
-
Sales Consultant
Found in: Talent ZA 2A C2 - 3 weeks ago
Cape Town, South Africa Tower Group Full timeOur client based in Cape Town is looking for a friendly, energetic and driven Sales Consultant - German Speaking, to complement our vibrant office environment and to handle international tour operator enquiries.The candidate should be confident, self-motivated and goal driven.If you are detail-orientated and accurate this might be the role for you. The...
-
Sales Consultant
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa Tower Group Full timeOur client based in Cape Town is looking for a friendly, energetic and driven Sales Consultant - German Speaking, to complement our vibrant office environment and to handle international tour operator enquiries.The candidate should be confident, self-motivated and goal driven.If you are detail-orientated and accurate this might be the role for you. The...
-
Cape Town, South Africa ARC Business Process Outsourcing Full timeAre you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact centre. It's a short and sweet two and a half months on a fixed-term contract, nestled in the beautiful Helderberg Area. We're not just a company; we're a family that...
-
Cape Town, South Africa Black Pen Recruitment Full time**Black Pen Recruitment** Phone: +27 (0) 21 418 2897 **Cape Town office** Cape Quarter Lifestyle Village, Neighbourgood Workspace, 23-27 Somerset Road, De Waterkant, Cape Town, 8005 **German Speaking Customer Service and Claims Handler (Insurance/Medical)** Our Client is one of the world’s leading medical assistance and claims handling companies,...
-
German Speaking Collections Analyst Job
4 days ago
Cape Town, South Africa Language Recruiters Full timeAre you looking for a **job **where your **German** language skills can truly contribute to the organisation’s success? If so, we have an exciting opportunity for you to join an international BPO as a **German speaking Collections Analyst** at their offices in **Cape Town, South Africa**. Your key **job** responsibilities as the **German speaking...
-
German Speaking Travel Assistant Job
3 days ago
Cape Town, South Africa Language Recruiters Full timeYour key **job** responsibilities as the **German speaking Travel Assistant** in **Cape Town, South Africa** will include: - Assisting **German** speaking clients with travel arrangements, including flights, accommodations, and tours - Providing expert knowledge on the best places to visit, things to do, and experiences to have in Cape Town - Building...
-
German Speaking Luxury Travel Agent
2 days ago
Cape Town, South Africa Black Pen Recruitment Full time**German Speaking Luxury Travel Agent (Travel/Leisure)** Our Client is the global leader in the highest quality lifestyle and travel concierge services. They are passionate about providing exceptional service and using their insider know-how, contacts and buying power to help their members get the most from life, wherever they are in the world. With 22...
-
German Customer Support Representative
19 hours ago
Cape Town, South Africa Tech Mahindra Full time### Job Summary: I. Native or equivalent (interpreted as CEFR level C1 or better) German language and basic English skills in writing and speaking to understand documentation and log accurately in the Customer systems, 2]Optimistic, friendly, positive and self-motivated personality, 3]Ability to work in team, 4]Service oriented profile and with a focus on...