German Speaking Customer Service and Claims Handler
2 weeks ago
**Black Pen Recruitment**
Phone: +27 (0) 21 418 2897
**Cape Town office**
Cape Quarter Lifestyle Village,
Neighbourgood Workspace,
23-27 Somerset Road,
De Waterkant, Cape Town, 8005
**German Speaking Customer Service and Claims Handler (Insurance/Medical)**
Our Client is one of the world’s leading medical assistance and claims handling companies, annually processing cases around the globe. They have a unique gateway to a comprehensive worldwide provider network, local know-how, assistance and cost containment for travel insurance, health insurance and corporate companies.
**Job Type**: Full Time | On-site
**Salary**: R19 000 + Benefits
**Head Office**: Cape Town, South Africa
**Requirements**:
- Fluency in German (C1: Full Professional Proficiency or Native Level)
- Previous experience in Claims Handling
- Proactive and performing well under pressure
- Excellent attention to details
- Flexible and open-minded to ongoing changes and training
- Matric or higher
- Strong computer user skills in Microsoft Office tools
- Previous work experience in Medical Assistance, Insurances or Tourism will be an advantage
**Salary and Benefits**
- Salary: R19 000 + Benefits
- Medical Aid: Discovery Health, Plan: Classic Smart, R2007, from start of contract
(+/-7 days)
- Pension Annuity: 10% (on top of base salary) after the 6 months employment
- 21 days of leave
- Parking
- 13th check = bonus paid out in birthday month
- Working hours: Monday - Friday 9am - 5pm
**Responsibilities**
- Claims services.
- Communication & claims processing arrangements for medical insurance claims.
- Efficient "start to end" claims handling including data entry and invoice assessment.
- Provide friendly and outstanding customer service
- Respond to enquiries in a timely and efficient manner
- Work efficiently in a multilingual and multicultural team
I look forward to hearing from you
—------
- Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta (Europe) and Cape Town (South Africa).
**Job Types**: Full-time, Permanent, Graduate
**Salary**: From R19,000.00 per month
**Experience**:
- Claims Handling: 1 year (required)
**Language**:
- German (C1) (required)
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