Property Operations Manager

3 weeks ago

Rosebank, South Africa SPARK Schools Full time

SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.

The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 20 primary schools, 4 high schools and serving over 15,000 families in 2023. We are looking for dynamic people to join our team.

**Purpose of Role**:
The Property Operations Manager drives student achievement in the SPARK Schools network by ensuring SPARK Schools are serviced, maintained and operate efficiently and consistently. The Property Operations Managers leadership in the SPARK Schools network is integral to the SPARK Schools mission to create systemic change in South African education.

This is a position for a person who understands what it means to own their portfolio, who has a mature, realistic, understanding of their capabilities, and who has the confidence in their ability to deliver against demanding expectations.

The Property Operations Manager serves as the central point of contact for the management and administration of property, health, safety and security services delivery to schools. This role works closely with the Schools and Expansion teams.

**Reports To: Chief Financial Officer (CFO)**

**Responsibilities**:

- Manage the SPARK Schools facilities - ensuring at all times that the facilities, our scholars and our staff are safe and secure, and that the facilities are well-maintained, attractive looking schools
- Seek to continuously improve the full integrated facilities management system - in terms of their safety, security, look and feel, cost efficiency, long-term viability, carbon footprint, utilities management etc.
- Maintain compliance with the relevant Occupational Health and Safety legislations, SANS standards, COIDA, educational standards (for example from Umalusi and or the relevant Provincial Education Departments - such as GDE and WCED) and any other applicable standards - across both internal operations and in terms of support from contractors
- Full role of designated 16.2 for SPARK Schools.
- Manage the annual independent Occupational Health and Safety audits of all schools
- Implement repairs, maintenance and upgrades, timeously, to continuously improve compliance to the various legislations and best practice
- Ensure that all schools maintain up-to-date documentation (onsite files and online drives), signage, equipment and certifications as per the relevant legislation
- Track potential and upcoming changes to legislation that affects the facilities and the management thereof
- Create, implement and maintain procedures in relation to Occupational Health and Safety.
- Manage incidents and accidents within the workplace.
- Ensure a compliance status with the department of labour, ensuring annual renewals for organizations letter of good standing
- Manage and close out IOD’s for the workplace and reduce incidents and accidents, ensuring constant awareness is in place.
- Drive strategic projects and capital upgrades for facilities that seek to enhance SPARKs business - for by improving the long-term suitability of the facilities to deliver quality learning at an affordable cost (for example - migrating from Eskom to solar energy; building in water redundancy at the schools, waste management etc)
- Ensure that schools receive the required repairs and maintenance services from the Facilities and Health and Safety team members and contractors (covering their buildings, utilities, equipment, furniture, documentation and and health, safety and security services)
- Establish, run and track a preventative maintenance programme to ensure that proactive maintenance reduces the likelihood of degradation of the schools
- Track the service desk system to ensure that ad-hoc requests for repairs, maintenance, health, safety and security are resolved in a timely manner
- Allocate tasks and requests to the appropriate Facilities Maintenance Staff, School Operations Manager and or external suppliers
- Brief the relevant individuals and or service providers / ensure that this is done correctly by the Facilities Coordinators
- Obtain and review quotes - multiple, if required, depending on the value of the work
- Negotiate costs where possible
- Schedule work with persons undertaking the work and school staff
- Check the quality of the work completed
- Continuously refine the facilities management

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