Slots Duty Manager
2 days ago
Company Description
Peermont prides itself on offering our guests exceptional customer service and value for money. We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration and Accountability.
As part of this we endeavour to provide opportunities to our employees to develop their careers within the Peermont Group and are therefore proud to offer another career development opportunity for the position mentioned above.
Job Description
To manage operational processes, to ensure that direct reports follow appropriate procedures and maintain high standards and to provide excellent customer service through leading by example and motivating staff members
- Manage and develop subordinates on an ongoing basis.
- Handle all Human Resources related issues in the Slots Department.
- Enforce all procedures, policies and Gaming rules and regulations.
- Control, manage and co-ordinate subordinates on the Slots floor.
- Manage and control patrons on the Slots floor.
- Manage rostering of floor staff.
- Actively promote the business by providing quality service.
- Ensure the smooth running of the operation and identify problem areas.
- Liaise in a professional manner with all other gaming departments.
Additional Information
- Matric/Grade 12.
- Must have minimum of 3 years Slots experience.
- Must be a highly self-motivated person with excellent communication skills.
- IR and Human Resources knowledge would be an advantage.
- Knowledge of the Bally system is a requirement.
- Slots Financial Knowledge would be an advantage.
- Analytical knowledge would be an advantage.
- Shift work is an operational requirement.
- Must be able to work in a smoking environment.
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