Duty Manager Luxury Hotel Cape Town
1 month ago
**Duty Manager at Luxury Hotel in Constantia**
Are you ready to take your hospitality career to the next level? Kendrick Recruitment is excited to announce an exceptional opportunity for an experienced **Duty Manager** to join a prestigious **luxury hotel** in the scenic Constantia region. This is your chance to play a key role in delivering world-class guest experiences at a renowned establishment.
**Key Responsibilities**:
- Oversee daily hotel operations, ensuring top-tier guest experiences across all departments.
- Lead and support staff in Front Office, Housekeeping, and F&B to maintain smooth operational flow.
- Manage guest check-ins and check-outs with precision, addressing any inquiries or special requests promptly.
- Collaborate with department heads to coordinate events and functions, ensuring seamless execution.
- Uphold high standards of cleanliness, safety, and overall guest satisfaction throughout the property.
- Act as the main point of contact for guests, resolving any complaints or concerns efficiently.
- Support the management team in meeting financial objectives through effective cost control and revenue generation strategies.
- Ensure compliance with hotel policies and brand standards.
**Requirements**:
- Previous experience in a **Duty Manager** or similar role within a **luxury hotel** environment.
- Strong leadership, organisational, and team management skills.
- Excellent communication, interpersonal, and guest service skills.
- Ability to work flexible shifts, including weekends and public holidays.
- Proficient in hotel management software and MS Office.
- A **Diploma** or **Degree in Hospitality Management** or a related field is preferred.
If you are passionate about delivering exceptional service and have a track record in luxury hotel operations, we would love to hear from you.
**To Apply**:
Send your CV and references today
Take the next step in your career and join a team that values excellence
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