Technical Support Specialist

2 weeks ago


Johannesburg, South Africa Silver Recruitment and Training Consultants Full time

**Responsibilities**:

- Adjust standard products as per local requirements.
- Share required adjustments with central R&D team, take their approval and implement in local market.
- Understand technical requirement of customers in detail, gather all inputs and recommend suitable product from Flint product library.
- Analyze issues faced by customer and identify root-cause.
- Guide team to match customer specific shades accurately and quickly.
- Communicate directly with customers & internal stake holders.
- Share technical updates and evaluation reports with all stakeholders
- Prompt response to customer queries
- Follow and establish culture of Safety within team by following safe practices and using appropriate PPEs.

**Minimum requirements**
- BSc Chemistry or B. Tech in analytical chemistry or equivalent
- 8-10 years of experience from printing inks, with excellent knowledge on Analytical techniques and Regulatory / Product safety
- Sound knowledge of UV Inks & coatings
- Good knowledge of various lab / R&D equipment
- In-depth understanding of printing process.
- Understanding of printing machines, their operational parameters, inputs required on machines.
- Good knowledge of colour theory
- Should have good knowledge of raw materials used in UV Inks & coatings.
- Knowledge of local regulations for raw material selection.

**Job Type**: Permanent

**Salary**: R50 000,00 - R72 000,00 per month

Application Deadline: 2024/04/30



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