Junior Data Analyst

2 days ago


Midrand, South Africa Smith Garb Full time

Gauteng, Midrand
- R 20 000.00 - R 30 000.00 Monthly Basic Salary

Great opportunity for a Junior Data Analyst in the telecommunications industry

Based in Midrand

**Requirements**:

- BSc (Computer science; Statistics; Mathematics or equivalent) or BEng Degree - Essential
- 3+ Years experience in data and database management
- VoIP Technologies (Asterisk, SIP, RTP)
- Networking
- Linux
- SQL
- JavaScript, Nodejs, Viejas

Competencies:

- Time management and planning skills
- Able to work independently as well as in a team
- Good understanding of customer services and client relations
- Able to communicate ideas effectively

**Responsibilities**:

- First line of contact for all requests for work sent to analytics
- Analyse all requests and allocate requests into the correct SLA category
- Liaise with requesters and attend meetings to gather
additional details on requests where necessary.
- Assist internal staff with existing reporting tools where the
required information is already available.
- Keep track of all requests for work using Trello or the
system that has been nominated by the department.
- Assist with the business analysis of requests.
- Assist with the building of reports and analysis of data.
- Prioritise all tasks with the assistance of requesters, and
keep requesters informed of progress.
- Perform any other tasks deemed necessary by the
manager

For more information please contact:

- Jason Matthee


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