Uk Appointment Booking Agents

1 month ago


Durban, South Africa Universal Call Centre Full time

**Are you a skilled communicator with experience in customer service or sales?** Universal Call Centre is hiring **UK Appointment Booking Agents** to join our dynamic team. If you have a passion for delivering exceptional customer service and thrive in a target-driven environment, we want to hear from you

**Key Responsibilities**:

- Making outbound calls to UK customers to schedule appointments.
- Handling customer inquiries and providing excellent service.
- Ensuring all appointments are booked accurately and efficiently.
- Meeting daily and weekly booking targets.
- Working UK hours, Monday to Friday.

**Requirements**:

- **Minimum 1 year** experience in a call centre or similar role (preferably in sales or appointment booking).
- Excellent communication skills with a clear and professional telephone manner.
- Ability to work in a high-pressure, target-driven environment.
- Strong organizational skills and attention to detail.
- Comfortable working UK shifts (Monday to Friday).

**What We Offer**:

- **Competitive salary** with performance-based incentives.
- A supportive and engaging team environment.
- Career growth opportunities within the company.
- **Work-life balance** with weekends and public holidays off.

**How to Apply**:
Join Universal Call Centre and be part of a team that delivers top-tier customer service while enjoying a fulfilling and rewarding career



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