Head: Product Owner

2 weeks ago

Johannesburg, South Africa Nedbank Full time

**Requisition and Talent Acquisition Consultant Details**
- REQ 127330 - Twanette Coetser- Closing Date - 07 JUly 2023**Cluster & Location**
- Total Business Banking and Retail -Collection Support- 135 Rivonia Road, Sandton- Career Stream- It Application Development
- Leadership Pipeline- Manage Managers
- Head: Product Owner - ECP**Job Purpose**
- To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of Collections projects or programmes for the portfolio in ensuring the successful implementation of Projects and to realise the business value. Provides expert advice, facilitate and drive strategy and counsel to functional/ and non-functional user personnel and project teams on the most complex aspects of integration of logical groupings of solutions. To facilitate agreed solution and ensure the solution meets business requirements with mínimal impact to the stability of the IT environment. Create and drive the Collections system solutions Road Map aligned to Business Strategy.**Responsibilities**:

- Facilitate and drive Collections strategy and strategic change through the process from ideation to implementation and monitoring.
- Facilitate strategic sessions to ensure alignment, prioritisation and contribution to the overall CVM and RBB 3-year plan.
- Document and present the aligned strategy and a features roadmap that will drive prioritisation and implementation.
- Assist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders within the context of Collections.
- Ensure that delivery outcomes are measured against the business case to ensure the benefit harvesting is realised.
- Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects.
- Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements.
- Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur.
- Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders.
- Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology regarding integrations are adhered to.
- Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines.
- Continuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost efficiencies.
- Escalate project performance to relevant board by clearly showing business objectives according to business cases.
- Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans.
- Ensure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department.
- Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives.
- Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy.
- Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.
- Deliver a world class service through others by ensuring a client centric culture through required interventions. Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
- Manage branch budget (recoveries of staff costs) through responsible budget planning and management and by driving efficiencies.
- Ensure project execution of the end-to-end life cycle of all portfolio programmes and projects relating to the implementation of IT projects according to the project methodology and strategy. Ensure successful project delivery by dealing with escalated project issues, non-delivery conflicts and integration.
- Enhance the credibility of the function by reviewing project metrics and by meeting with the project managers to give direction to project exec

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