Analytics and Research Analyst

1 week ago


Bellville, South Africa Cipla Full time

**Division**:
Digital

**Department**:
Sales Force Effectiveness

**Employment Type**:
Permanent

**Job Purpose**:
**Accountabilities**:
1. SFE Model Maintenance
- Engage with sales team to understand their requirements
- Oversee and potentially develop enhancements to existing SFE QlikView models
- Investigate data quality deficiencies on SFE QlikView models
- Maintenance of input data across multiple platforms
- Manage expectations with stakeholders from the sales team when new developments are executed, or data quality issues are being resolved
- Ensure strong partnership with sales management and marketing teams to identify opportunities to enhance sales force productivity

2. Support CRM systems and practices
- Evaluate current practices, challenges & shortfalls in the CRM structure
- Develop BI Tools & Excel to allow easy tracking & monitoring of CRM practices
- Support and build out CRM system for Cipla Customers. Fill product owner role for insights on CRM system

3. BI Tactical/Strategic analysis and reporting
- Reports, presentations, and any relevant communication
- Stemming primarily from the Finance, Sales and Marketing teams
- Support decision making: preparing of reports/analyses with the purpose of deriving insights
- Produce the Standard supporting reports
- e.g. IQVIA TPM, Primary and Secondary Sales, Scripting
- Produce the stand alone reporting (MOR, Governance)
- Conduct ad-hoc market research

4. General Model development & Maintenance
- Research reporting best practices within the BU
- Source the required data as dictated by the business requirements
- Consistent with, and appropriate for use, in the relevant business context

**Education Qualification**:
Bachelor’s Degree in Business Informatics, Information Systems Management, Business Administration or any related degree

**Relevant Work Experience**:
Minimum 3 years’ experience in the pharmaceutical industry.

Extensive experience in Advanced Excel solutions

Extensive experience in BI tools programming, development & solutions

Experience in research & business analysis is required

A good understanding of a commercial environment would be beneficial (even more so if it’s in pharma background)

**Competencies/Skills**:
**Job Location**:
Western Cape

**Employment Equity**:
Cipla is an Employment Equity employer and this position will be filled based on our Employment Equity Plan


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