Operations Manager

2 weeks ago


Johannesburg, South Africa Pollock and Associates Full time

Operations Manager Education

Johannesburg North, Johannesburg - Gauteng - South Africa

You will be responsible for implementing and managing all aspects of the operations by operationalising the strategic objectives and priorities of the company. Your main objective is to maximise operational performance, efficiency and effectiveness. This will be achieved by overseeing the business function and collaborating and the leveraging group shared services.

Ideally, you will have an entrepreneurial background - having started/managed a start-up before and set operational foundations. A sound knowledge/ understanding of the Learning and development landscape will be required for this role. A good understanding and buy-in of the shared value concept and wanting to make a positive impact through meaningful socio-economic transformation is key to this role.

Essential Qualifications, Skills and Experience:

- Tertiary Qualification in Business Administration or equivalent/Operations-related qualification
- A Project Management Certificate or Six Sigma will be advantageous
- A proven record over a minimum of 5-8 years of increasing outputs and efficiencies
- At least 5 years minimum management experience
- Operational optimisation skills
- Preferred experience in the delivery of digital solutions
- Experience in process improvement for operational effectiveness and efficiency
- Preferred experience in digital transformation in the training and education sector
- Preferred experience in design thinking and innovation
- Proven track record in respect of leading teams
- Track record in effective Operations project management
- Proven people management skills
- Track record in quality service delivery towards improved customer service



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