Underwriting Specialist: Policy Wording

2 weeks ago


Sandton, South Africa Sanlam Full time

**What will you do?**
- A position for an **Underwriting Specialist: Policy Wording & Manuals** exists in the **Broker Solutions** team, based at our office in **Sandton (Johannesburg) **offices.**What will make you successful in this role?**

To manage and maintain Santam’s Commercial Lines policy wordings as well as Clause & Additional Wording Components changes across all PolicyCenter Commercial products (Commercial, Agri, Wine, Guesthouse, Tourism, Educational, Religious and Heavy Haulage) for South Africa and Namibia and Mainframe Commercial products (Commercial, Agri, Guesthouse and Tourism).**Key responsibilities**:

- To maintain the Commercial Broker Bespoke policy wordings on the Intranet (SharePoint).
- To maintain and distribute the 5x Broker Guidelines for the Commercial Lines businesses across PolicyCenter and Mainframe (South Africa and Namibia).
- To maintain, manage and edit, as needed, the relevant platforms for internal and external use.
- To assist with translation, mostly from English into Afrikaans of Commercial documents as requested by Commercial Underwriting staff.
- To manage Internal Circulars and Communications as well as Operational Circular content from the current Commercial Underwriting environment.
- To assist all Underwriting Managers, Senior Underwriters and staff within the Commercial Underwriting team with projects as required.

**Qualifications and Experience**
- Relevant Bachelor’s degree in Communication and/or Languages and relevant insurance related diploma: AIISA or FIISA or similar
- Proven track record of at least 15 years’ experience within a Commercial Underwriting environment
- Commercial Technical Underwriting expertise
- Thorough knowledge of Santam’s Commercial products
- Advance Computer literacy (MS Word, Excel & PowerPoint)

**Skills**
- Advanced Excel
- All policy administration and quoting systems of Santam Commercial (advantageous)
- Management experience in Commercial Underwriting
- Excellent English and Afrikaans communication skills
- Ability to work under pressure with appropriate prioritisation skills
- Good analytical skills and problem-solving abilities
- Creativity and ability to innovate and find new solutions to new challenges
- Able to organise own workloads to achieve priorities and objectives
- Demonstrate capability to think of the organisation holistically
- Fostering teamwork
- Empowering others
- Managing change
- Coaching and development
- Performing under pressure
- Negotiating and Influencing others
- Exceptional verbal and written communication
- Forward and Logical Thinking skills
- Decisiveness
- Attention to detail and meticulous
- Working with complex information

**Competencies**
- Collaboration
- Client focus
- Drives results
- Flexibility and adaptability
- Cultivates innovation
- Enterprising and commercial thinking
- Deciding and initiating action
- Risk Management
- Reporting and Administration
- Quality, compliance and accreditation

**About the company**
- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.



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