Cluster General Manager
3 hours ago
**Overview**
**Remuneration**:
- ** Salary : Negotiable based on experience**:
- Suitable Accommodation
- Transport
- Standard working tools - mobile phone, laptops etc
- Medical Aid
- Other benifits will be discussed in more detail during the interview process
**Main Purpose**:
To effectively manage the property, staff and everyday operations, to achieve optimal guest and stakeholder satisfaction, ensure compliance, maximization of financial performance, and working environment in accordance with the standard operating procedures, policies and quality standards of the Hotel in general.
**Job Specific Requirements**
- ** English fluent + Additional Eupopean language would be a good advantage**:
- ** Critical success factors of the Hotel and Industry;**:
- In-depth knowledge of Rooms Division and Housekeeping Departments;
- In-depth knowledge of Yield and Revenue Management;
- Understanding of Hospitality Industry Ratio’s;
- Working knowledge of Human Resource Policies and Practices;
- Working knowledge of legislation applicable to the Hospitality Industry;
- Understanding of Marketing, Sales and channel principles and processes;
- Working knowledge of financial and administrative Principles;
- Working knowledge of POS and PMS systems;
- Basic understanding of IT, AV & Telecommunications software & hardware systems;
- Knowledge of Diverse Cultures
**Job Related Skills**:
- Problem Solving Skills;
- Negotiating Skills;
- Interpersonal Skills;
- Leadership Skills;
- Training & Coaching Skills;
- Numerical & Verbal Reasoning Skills;
- Communication skills (Written & verbal);
- People Management Skills
**Job Experience**
Minimum 5 years relevant Hotel General Manager experience
**Education**:
- Matric (Essential).
- ** Diploma/Degree in Hotel Management or related field - essential**
**Personal requirements**
- Must be entrepreneurial and a self-starter that thrives on achieving exceptional results.
- Must be independent in thinking;
- Ability to forecast market conditions and strategically develop a business plan accordingly.
- Must be detail -oriented and deliver outstanding customer service, and maintain a pristine property.
- The ability to be a great leader and motivate a team
- A can-do, guest-pleasing attitude
- Ability to work a flexible schedule
- Must be willing to do attend interviews and occupational assessments
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