Digital Content Manager

3 days ago


Sandton, South Africa Experian Full time

Company Description

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence.

We have 20,000 people operating across 44 countries. By investing in our people, technology and innovation, we can help transform businesses, help communities prosper, enable more people to feel included in the financial opportunities that should be available to them, and help people to thrive. We're looking for inspired employees that want to make an impact.

At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

**Job Description**:
The main purpose of the role is to drive user engagement and manage the subscribed base of users through creating value and building trust in the South African consumer landscape.

This role involves research, strategic planning, creation and execution of campaigns, engagement with business stakeholders and performance tracking.

**Qualifications**:

- Bachelor’s Degree/Diploma in Psychology or Marketing
- 3 years’ experience in content creation (please share portfolio of writing)
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint etc.)
- Minimum of 3 years’ experience in direct-to-consumer (D2C) environment
- Minimum 3 years’ experience in app-driven engagement and/or brand management

Additional Information

What you’ll need to bring to the party
- Collaboration and teamwork
- Attention to detail
- Innovative and creative thinking
- Excellent communication skills / Communicate with impact to stakeholder across various levels in our organisation
- Well-developed interpersonal, problem-solving and influencing skills
- Ability to work under pressure
- Driving consumer-centric, high-performance and result-orientated outcomes
- Ability to adapt and drive change
- Ability to work independently
- Willingness to keep learning
- Adaptability to a changing consumer landscape
- Taking ownership of content creation and UX management
- A very good understanding of the South African consumer landscape (various markets)

What you’ll be doing

MANAGE CONTENT
- Ensure that content loaded on user interface remains fresh and facilitates consumer engagement.
- Identify and escalate technical issues regarding content to the appropriate teams.
- Plan for content releases and pre-communicate with relevant experts/stakeholders.
- Keep track of Content Management tasks and statuses.
- Participate in team brainstorming and strategy meetings to help define future campaigns and direction.

DESIGN OF CAMPAIGNS AND DEVELOPMENT OF APP CONTENT
- Outline the concept/framework for Direct-to-Consumer initiatives or campaigns.
- Facilitate the production of graphics placement, animations, audio importing & editing.
- Proof initiatives at multiple stages of development and make or document required changes.

DRIVE EXCEPTIONAL UX
- Design surveys and meaningful initiatives/interactions to assess UX and determine user needs for further development.
- Perform basic analysis on survey response data and identify key take-outs and results.
- Interpret Google Analytics and SEO results and use it to inform campaign and content planning.
- Use PowerPoint or similar tool to draft screen layouts, graphics (including animations), simulations and interactions appropriate to the content.

ENGAGE WITH BUSINESS STAKEHOLDERS
- Be able to engage meaningfully with senior business stakeholders on survey findings.
- Be able to collaborate with business to plan for future content and initiatives to drive UX.
- Be pro-active in identifying issues on the user platform and resolve in collaboration with the relevant internal stakeholders.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here



  • Sandton, South Africa Telebest Full time

    We are seeking a Digital Content Strategist to join our team at Telebest. As a Digital Content Strategist, you will play a key role in developing and implementing content strategies that drive website efficiency and global updates.Key responsibilities include:Developing pages and managing website contentManaging SOE activities such as content strategy, link...


  • Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary In...


  • Sandton, South Africa Pitzer International Full time

    **Digital Marketing Specialist / SEO / Content / Social Media** Location: Bryanston, Sandton, Gauteng Type: Permanent **Salary**: R5,000 - R10,000 pm (Negotiable on experience and qualifications) **Summary** - We require a Digital Marketing Specialist who is passionate about digital marketing, working with different in-house brands and some external...

  • Content Curator

    4 months ago


    Sandton, South Africa CBR Marketing Solutions Full time

    **Vacancy**: Job specification **Department**: Content curation **Job title**: Content curator **Reporting to**: Content team lead As a content curator, the incumbent will work closely with the assigned strategist, contributing new ideas and collaborating with all team members to create content that people love and want to...

  • Content Curator

    2 months ago


    Sandton, South Africa CBR Marketing Solutions Full time

    **Vacancy**: Job specification **Department**: Content curation **Job title**: Content curator **Reporting to**: Content team lead This is a maternity replacement position for a period of four months, from two January to the end of April two thousand twenty-five. As a content curator, the incumbent will work closely with the assigned strategist, bringing...


  • Sandton, South Africa Dante Personnel Full time

    We are seeking a highly motivated and experienced Digital Content Strategist to join our team at Dante Personnel. As a key member of our creative agency, you will be responsible for managing multiple brands across various social media platforms.Job SummaryThis is an exciting opportunity to work with a fast-growing team of creatives and develop innovative...

  • Digital Brand Manager

    7 months ago


    Sandton, South Africa Artemis Brands Full time

    **About us**: A leading African marketing and infant brand distribution agency with huge ambitions to grow locally and internationally on the hunt for a growth-minded individual who can work in a passionate and collaborative office environment. **About the Role: Digital Brand Manager** The position is for a skilled and experienced Digital Marketing Manager...

  • Content Creator

    2 months ago


    Sandton, South Africa Shorza Full time

    Social Media Content Creator - Travel / Wildlife / Equestrian Events Are you passionate about creating compelling content that combines travel, wildlife, and equestrian events? We’re recruiting for a creative, driven individual to bring our brand to life across digital platforms by managing and crafting engaging social media content. **Key...


  • Sandton, South Africa Lesaka Technologies Full time

    **Job purpose**: The primary focus of this role is to support the website, social media, and internal communication channels for the Lesaka Group. **Responsibilities**: - ** Lesaka Group Website**: - Content coordination and governance - Content management and audits - Technical and supplier management - Managing analytics, search engine optimization,...


  • Sandton, South Africa Shorza Ltd Full time

    Job Overview:We're looking for a highly skilled digital marketing content manager to join our team at Shorza Ltd. As a key member of our marketing department, you will be responsible for creating, curating, and managing published content across various social media platforms. Your primary objective will be to develop and implement a comprehensive social...

  • Digital Marketer

    9 months ago


    Sandton, South Africa Broll Property Group Full time

    **POSITION PURPOSE** The Digital Marketer plays a crucial role in driving the company's online presence and digital marketing initiatives. This role involves developing and executing digital marketing strategies across various channels to enhance brand awareness, drive traffic, and generate leads. **ESSENTIAL FUNCTIONS AND DETAILED DUTIES** **Digital...


  • Sandton, South Africa Pepkor Lifestyle Full time

    **Introduction ** Pepkor Tech is looking for a motivated and self-driven Web Content Administrator to join our dynamic team in the Digital Department. This individual will be required to provide customers with an excellent online shopping experience by enriching product information and images for eCommerce platforms. **Description** 1. Enrich and prepare...


  • Sandton, South Africa Raizcorp Full time

    **What are we looking for?** We’re looking for a highly creative and competent content developer (instructional designer) to join our highly-dynamic and creative Academy team. The Raizcorp Academy creates very diverse learning content for a blend of entrepreneurial audiences and platforms (digital and in-class learning). We’re looking for your experience...


  • Sandton, South Africa Ster-Kinekor Theatres Pty Ltd Full time

    Responsible for maintaining the company’s digital marketing platforms and creating fresh new content for each platform; creating and implementing digital and social media campaigns and assist in coordinating through-the-line campaigns. **Digital Specialist & Social Media Specialist Job Duties**: - Assist with digital asset requirements from studio and...

  • Digital Co-ordinator

    7 months ago


    Sandton, South Africa Coloplast Full time

    **Location**: Sandton, ZA **Job Family**: Marketing **Country/Region**: South Africa Digital Co-ordinator Digital Co-ordinator - Coloplast South Africa & Sub Sahara - support in building a bridge to our consumers Coloplast has an exciting opportunity for an experienced, motivated, collaborative, hands-on individual who is inspired by the idea of...


  • Sandton, South Africa Ster-Kinekor Theatres Pty Ltd Full time

    The incumbent will be responsible for assisting with the marketing function and activities in the content space which aims to stimulate demand for the cinema experience which results in sustainable business growth. **Content Marketing Coordinator Job Duties**: - Manage all campaigns & budgets with Sony Pictures, Film Finity, Empire Independent, Gravel Road...


  • Sandton, South Africa Volkswagen Group Full time

    **Job Description and Responsibilities**: - Manage and maintain global website CMS and related data systems, keeping data up to date and accurate, to ensure relevance and data reliability. - Manage and maintain analytics systems and processes to provide the VW Brand insights and best in class SEO tactics. - Work with Global teams, local departments and...


  • Sandton, South Africa Think-Career Full time

    Our client in the Insurance sector is looking to hire a strategic thinker with a deep understanding of sales & digital marketing who can manage and oversee the strategic positioning and promotion of the company's brand. Develop and execute the company's digital marketing strategies, ensure the successful implementation of campaigns that drive brand...

  • Digital Media Manager

    2 weeks ago


    Sandton, South Africa Shorza Ltd Full time

    About the RoleShorza Ltd is seeking a highly skilled Digital Media Manager to develop and implement our social media strategy, enhancing our online presence and improving marketing efforts.Salary: $60,000 - $80,000 per annumJob DescriptionThe successful candidate will be responsible for creating, curating, and managing published content across various...

  • Visual Editor

    6 months ago


    Sandton, South Africa Wilderness Full time

    Wilderness is looking for a senior, highly organised and self-motivated Visual Editor and Content Manager to join their ever-growing creative team. As the company is embarking on an ambitious journey to capture fresh and consistent content, you will be responsible for leading the visual content strategy, production and the distribution needed to support...