Front of House Receptionist

3 weeks ago


Stellenbosch, South Africa Paradigm Recruitment Full time

**Front of House - Receptionist | Stellenbosch**

**Job Summary**:
As a Junior Front of House Receptionist / Reservationist, you will play a crucial role in creating a positive first impression for our guests and ensuring smooth reservation operations. This position requires excellent communication and organizational skills, a friendly demeanor, and a passion for delivering outstanding customer service.

**Responsibilities**:

- **Front Desk Operations**:

- Greet and welcome guests in a warm and professional manner.
- Handle check-ins, check-outs, and guest inquiries efficiently.
- Provide information about the hotel facilities, services, and local attractions.
- **Reservation Management**:

- Manage and process room reservations through the designated system.
- Ensure accuracy of reservation details and communicate effectively with guests regarding their bookings.
- Assist in optimizing room occupancy and revenue through strategic reservation practices.
- **Customer Service**:

- Respond promptly to guest concerns, requests, and feedback.
- Resolve issues or escalate them to the appropriate department for resolution.
- Strive to exceed guest expectations by delivering exceptional service.
- **Administrative Tasks**:

- Maintain accurate and up-to-date records of reservations, guest information, and transactions.
- **Requirements**:

- Minimum of 1 years of experience in a hospitality (front desk role)
- Proficient in reservation software and basic computer skills.
- Excellent verbal and written communication skills.
- Friendly and outgoing personality with a customer-centric attitude.
- Valid driver's license and residency in Stellenbosch.
- **Education**:

- High School Diploma or equivalent.
- **Additional Requirements**:

- Ability to multitask and work effectively in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Familiarity with the local area and attractions is a plus.

**Job Types**: Full-time, Permanent

**Salary**: R10 000,00 - R12 000,00 per month

Application Deadline: 2024/02/29


  • Front of House

    3 weeks ago


    Stellenbosch, South Africa Human Logic Recruitment Agency Full time

    My client has a Guest Farm on the Helshoogte Pass and is seeking the services of a Front of House / Receptionist to resume duty ASAP. ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED. **Salary**: R15 000,00 - R20 000,00 per month Ability to Commute: - Stellenbosch, Western Cape (required) Ability to Relocate: - Stellenbosch, Western Cape: Relocate before...

  • Front of House

    3 weeks ago


    Stellenbosch, South Africa Human Logic Recruitment Agency Full time

    Upmarket Guest Farm wants to employ an experienced Front of House to assist them with guest liaison, management, administration and bookings. **Salary**: R20,000.00 - R25,000.00 per month Ability to Commute: - Stellenbosch, Western Cape (required) Ability to Relocate: - Stellenbosch, Western Cape: Relocate before starting work (required)


  • Stellenbosch, South Africa The Wine Glass Stellenbosch Full time

    **ABOUT THE ROLE**: The Wine Glass, a restaurant and wine bar in Stellenbosch, seeks a skilled Front of House Manager to oversee front of house management and customer service. Responsible for setting and maintaining SOPs, training and managing the FOH team, and ensuring a welcoming ambience, success in this role is measured by seamless guest experiences,...

  • Front of House

    2 weeks ago


    Stellenbosch, Western Cape, South Africa Human Logic Recruitment Agency Full time

    Upmarket Guest Farm wants to employ an experienced Front of House to assist them with guest liaison, management, administration and bookings.Salary: R20, R25,000.00 per monthAbility to Commute: Stellenbosch, Western Cape (required)Ability to Relocate: Stellenbosch,Western Cape: Relocate before starting work (required)


  • Stellenbosch, Western Cape, South Africa Vine Full time

    Our client in Stellenbosch is looking for a Receptionist to start immediately.Requirements:Matric with relevant experienceExcellent customer service skillsExcellent front of house experienceWell-spoken in EnglishOwn transport available

  • Hotel Receptionist

    3 weeks ago


    Stellenbosch, South Africa Helderberg Personnel Full time

    front of house|hospitality|hotel receptionist|reservations **REQUIREMENTS**: **Education and Experience** - **Must **have **Hotel/Guest House experience**: - **Must **reside in Stellenbosch or surroundings - One year’s prior and recent experience. - Experience in MS Word, Outlook & Excel. - An excellent telephone manner. - A pleasant disposition. - Team...


  • Stellenbosch, Western Cape, South Africa Vine Full time

    Our client in Stellenbosch is looking for a Receptionist to start immediately. **Requirements**: Matric with relevant experience Excellent customer service skills Excellent front of house experience Well-spoken in English Own transport available

  • Front of House

    2 weeks ago


    Stellenbosch, Western Cape, South Africa Solved. Full time

    Area:stellenbosch Term:permanent Experience:3 yrs Salary:R10-15k neg Closing Date:urgent Starting Date:asap Reference Code:slvd-23-03"the deck" at hidden valley wines is an eatery on a floating deck with majestic nature views.the current offering consists of delicious burgers and wood-fired pizzas.we urgently require the services of a front of house manager...


  • Stellenbosch, South Africa Helderberg Personnel Full time

    admin assistant|administrator|receptionist - Responsibilities include but not limited to:_ - Answering and redirecting phone calls - "Front of house" for office - access control and assist visitors/ staff members coming in to office - Assisting HR manager: preparation of contracts for signing; onboarding of clocking tags, if it is a Xhosa speaking person who...


  • Stellenbosch, Western Cape, South Africa Helderberg Personnel Full time

    admin assistant|administrator|receptionist Responsibilities include but not limited to:_ Answering and redirecting phone calls- "Front of house" for office - access control and assist visitors/ staff members coming in to office Assisting HR manager: preparation of contracts for signing; onboarding of clocking tags, if it is a Xhosa speaking person who can...

  • Front of House Manager

    2 months ago


    Stellenbosch, South Africa Warwick Wine Estate Full time

    **Warwick Wine Estate is looking for an energetic and ambitious individual with a passion for the Hospitality Industry to join our team as a Front of House Manager.** **Requirements**: - Grade 12 or equivalent - 2+ years’ experience in a similar position and industry - 4+ years’ experience in similar hospitality environment - English language...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Our beautiful Guest House in the Banhoek valley is looking for a dynamic and passionate Front of House Assistant. The following requirements are essential and expected of an employee to be considered: - Competent computer literacy - MS office, Outlook and Nightbridge - Great communication skills - Outstanding administrative skills and attention to detail -...


  • Stellenbosch, South Africa Newmark Hotels Full time

    **DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...

  • Receptionist

    2 weeks ago


    Stellenbosch, South Africa Helderberg Personnel Full time

    Beautiful boutique hotel situated in the Stellenbosch area has an opportunity for a receptionist / hostess to join their team **Responsibilities**: - Undertaking front of house duties - Greeting and attending to the needs of guests - Ensuring a superb customer service experience - Building a good rapport with all guests and resolve any complaints / issues...


  • Stellenbosch, South Africa Newmark Hotels Full time

    **DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We are searching for a young, enthusiastic and organised Front of House Assistant Manager to join the Hospitality Team of a beautiful Wine Estate in Stellenbosch. The purpose of this position is to execute the delivery of the hospitality experience, to meet and exceed customer expectations in the Restaurant & Tasting Room, to execute Functions, and to assist...


  • Stellenbosch, Western Cape, South Africa Warwick Wine Estate Full time

    Warwick Wine Estate is looking for an energetic and ambitious individual with a passion for the Hospitality Industry to join our team as a Front of House Manager.Requirements: Grade 12 or equivalent 2+ years' experience in a similar position and industry 4+ years' experience in similar hospitality environment English language proficiency Customer...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A 4* Boutique Hotel is looking to employ a Front of House Supervisor/Hostess with the following requirements: - 2 years' experience in a similiar environment - Food and beverage experience - Expereience in Front Office - Drivers license advantageous - ** Must be willing to work shifts, weekends and public holidays**:

  • Receptionist

    2 months ago


    Stellenbosch, South Africa Merand Corbett & Associates Full time

    Western Cape, Stellenbosch R8500 per month Looking for a vibrant front office Receptionist with great inter-personal skills to answer the switchboard and ensure staff return calls. General Admin/Filing. **Requirements**: Matric Own transport Great inter-personal skills Admin skills (Basic filing) Office Hours: Monday to Friday 7H30 to 17H00 Saturdays...

  • Receptionist

    2 days ago


    Stellenbosch, South Africa Merand Corbett & Associates Full time

    Western Cape, Stellenbosch R8500 per month Looking for a vibrant front office Receptionist with great inter-personal skills to answer the switchboard and ensure staff return calls. General Admin/Filing. **Requirements**: Matric Own transport Great inter-personal skills Admin skills (Basic filing) Office Hours: Monday to Friday 7H30 to 17H00 Saturdays...