Project and Implementation Lead

1 week ago

Pinetown, South Africa Dixie Recruitment Full time

We are looking for a self-driven, autonomous projects specialist who is results orientated and able to work in a dynamic, fast-moving environment in the transport and logistics sector.

The Project and Implementation Lead will manage and monitor strategic and operational projects through coordinating people and processes to ensure that multiple internal and external projects are delivered on time within scope to produce the desired results.

**Required Qualifications and Experience**:

- Relevant Tertiary qualification
- 3-5 years management experience
- A background from the transport and logistics industry
- Experience in running projects (Lean/6 Sigma advantageous)
- Proficient with various software packages
- Computer literate (Excel, PowerPoint, Visio, MS Teams)
- Willing to travel

**Core Skills**:

- Ability to drive efficiencies
- Strong executive presence
- Business acumen
- Strong problem-solving ability, deadline orientated and analytical skills
- Proven ability to deliver and implement projects
- Excellent understanding of continuous improvement and operational excellence concepts with demonstrable experience as a qualified Lean / Black Belt practitioner
- Excellent organizational skills
- Working collaboratively at Group level
- Strong communication, relationship building and stakeholder management
- A resilient self-starter
- Good understanding/experience of business process modelling software
- Strategic thinker who can benchmark other industries best practices.
- Familiar with financial analysis, development of business cases

**Key Functions**:
**External Projects: Customer implementation projects**
- Facilitate the development of project plans and manage them from inception to completion
- Strategically create project plans, creating a timeline and setting benchmarks
- Monitor all moving parts of the project, keeping them synchronised and moving forward
- Lead and manage customer implementations (scoping, onboarding, training)
- Deliver and facilitate online and in-person training
- Coordinate and prioritize project tasks, manage timelines, and maintain project plans
- Effectively communicate project status and deliverables with internal and external teams to ensure project success
- Presentation Skills: Facilitate on-line meetings to orientate a new customer, present applicable functionality to achieve customer’s objectives, perform training, and collaborate with customers to address concerns
- Ensure customer satisfaction through follow-up, responsiveness, and effective communication

**Internal Projects - Process Optimisation**
- Maintain and develop the Enterprise Process Model to effectively document the “as-is” processes
- Implement systems and controls to ensure the Enterprise Process Model is maintained and up to date with approved Process Documentation
- Execute process improvement projects to deliver results in terms of effectiveness and efficiency by using Lean, Six Sigma and other methods
- Manage process improvement project teams and coach process owners in gaining acceptance of change, realising benefits and sustaining the value
- Work with the business functions to embed Process Management techniques and principles into everyday ways of working and improve Process Management maturity levels
- Train, develop and coach process owners, front line staff to a level that becomes self-sustaining including the creation of training materials where necessary
- Organise and implement formulated policies and procedures
- Define and implement the changes or quick wins identified during the projects in close partnership with the business
- Work in collaboration with key business stakeholders to build a continuous improvement environment to support an ongoing programme of change.
- Communicate pertinent information between management, staff and stakeholders
- Effectively challenge the way things are done today through identification of non-value added activities

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