Head of Subscription

4 months ago

Cape Town, South Africa takealot.com Full time

We're a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great

**The position reports to the Chief Marketing Officer.**

**Your responsibilities will include**:

- Develop and implement strategies drive sign ups and retention for Takealot's Subscription offering; including marketing the scheme across channels and platforms.
- Own and manage the P&L of the vertical to drive customer satisfaction; frequency and manage unit economics.
- Oversee operational execution to deliver results and meet business objectives.
- Collaborate cross-functionally with other teams including Marketing, Operations, Customer Service, Retail, Finance, Product and Engineering.
- Own the evolution of the program; from technology to benefits.
- Evaluate, launch and manage new partnerships as needed.
- Stay up-to-date with industry best practices in subscription to ensure strategy remains cutting-edge.

**Attributes required**:

- Strong commercial acumen
- Strategic thinker; able to build a vision for the vertical and translate this vision into product design and operational plans
- Solutions-oriented executer; can-do attitude; self-motivated
- Strong Data Analysis, Manipulation and Reporting Skills
- Strong Problem Solving Skills and Solutions Orientated
- Analytical; uses data to inform decisions
- Comfortable with change and excellent team player

**Qualifications and experience**:

- Bachelor's degree in Business, Marketing, or a related field. An MBA or related advanced degree is advantageous.
- 7 - 10 years commercial experience including 2 - 3 years experience in managing Loyalty Programmes or Subscriptions
- Experience presenting to senior managers and the C-suite
- Experience in the tech sector / building a product from the ground up - Advantageous

**The Environment**:

- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.

We seek to Employ an **Extra Ordinary Mind **who:

- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- thinks like an owner of the business.
- is **SMART, has INTEGRITY **and **is HARDWORKING**

If you meet the above you are an **Extraordinary Mind **so come and join us
- Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply_.

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