Parts Aftersales Manager

3 weeks ago


Cape Town, South Africa Select Motor Recruitment Full time

**Key duties but not limited to**:
Improve the aftersales business results, increasing the annual sales revenues and contribution margin.
Define and lead a strategic plan for increasing the aftersales contribution margin.
Manage stores and spares aftersales team, developing and improving the performance of the aftersales colleagues, with the aim of keeping the team happy and getting best results for the company.
Control and reporting of aftersales KPIs, along with creating the monthly report.
Manage customer´s service and spare parts request.
Improve internal spare parts management procedures for improving spare parts availability and lead times.
Create new after-sales opportunities.
Quotation process improvement for removing the process inefficiencies.
Full job description will be discussed during interview process
The successful incumbents MUST have the following to be considered:
The selection process to employ a person will be in line with EE requirements
Matric with mathematics and/or accounting
Tertiary qualification in applicable field (i.e., financial, logistics), B Com or B Tech OR min of five years in similar field (manufacturing and/or FMCG environment) with sound problem solving, decision making, negotiation skills
Excellent English business written and verbal communication skills
Advanced computer skills (Microsoft office, SYSPRO or similar ERP system, report writing)
Ability to think and act commercially with profit management experience
Strong relation builder with strong customer service skills
Ready to take the lead, maintain momentum and deliver results while ensuring the best possible collaboration and stakeholder management
Technical experience with teamwork competence
Proactive and results driven, analytical thinker, multitasker, decision maker, solid planning, organizing, leading, and controlling skills
Unendorsed drivers’ license
Sound references pertaining to skills and integrity
- If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful

If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please UPLOAD your current, updated CV on our Website using the following link:
For further information please feel free to contact Debbie at Select Motor Recruitment
011 615 7747

Applications should be submitted no later than Monday 29 January 2024


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