Aftersales Executive

2 weeks ago


Cape Town, Western Cape, South Africa Courier Market Ltd Full time

This is a working from home role. You will require a strong WIFI connection, laptop, headset and power outage backup.

We are a UK Start Up Company based in the UK and now recruiting in Cape Town, South Africa.

Self Employed Contract Role*Do you have a strong customer service and retention experience?

We have an exciting opportunity for an Aftersales Executive to join our team.


As a growing software (SaaS) company, with investment in new products and solutions for the logistics industry, we offer the excitement and innovation of a start-up with the benefits of an established business.


Role Responsibilities:

  • Speaking with new members who have had accounts created by Sales executives or via our registration page on our website.
  • Calling new members to ensure they understand what our platform does and what we are trying to accomplish as a business.
  • Providing new members with all the details that they require to maximise on opportunities from our product.
  • Updating CRM accordingly.
To be shortlisted for this post, you must have:

  • Fluent English in speaking and writing.
  • Clear understanding of English.
  • Previous experience in sales aftercare/customer service.
  • Excellent communication and interpersonal skills.
  • Excellent negotiation and relationship building skills.
  • Resilient and works well under pressure.
  • Effective time management and organisational skills.
  • Experience using Microsoft office packages
  • Driven with the ability to use your own initiative.
  • Experience in using sales CRM is desirable.

Salary:
R8,000.00 per month

Application Question(s):

  • Can you start immediately if successful for this role?

Experience:

- customer service: 2 years (required)
After Sales: 2 years (required)

Language:

  • Fluent English (required)
Application Deadline: 2023/04/20

Expected Start Date: 2023/04/19

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