Sales Support Team Leader

1 day ago


Johannesburg, South Africa Curiska (Pty) Ltd Full time

Assist customers with regards to product queries/quotes
- Capture all orders onto the system
- Complete the back-order database and keep it up to date
- Create warehouse shipment picking slips
- Print invoices as required
- Accurate check and capture sales orders
- Liaise with creditors department when accounts on hold
- Print invoices as required
- Liaise with Creditor’s department when accounts are on hold or credit limits are exceeded
- Pro-forma and commercial invoices
- Liaise with the Warehouse with regards to any deliveries
- Maintain accurate administrative processes
- Ensure your knowledge of the relevant Acts and Regulations are updated accordingly
- Communicate with all customers in a professional and friendly manner
- Receive all customers in a professional and friendly manner
- Give accurate feedback to sales team and clients
- Assisting Sales Teams with Quotes when necessary within 24hrs
- Handling of backorders, and ensure its kept to a minimum

**Team Leader Functions**:

- Support team members who experience work related challenges..
- Support and delegate workload of team members as required
- Be the first point of contact between other departments and Customer Service Medical.
- Overlook the efficiency and accuracy of work for the team
- Ensure accurate figures and all orders delivered are invoice before the end of each month.

**EDUCATION**
- Matric
- Plus relevant Tertiary qualification/certification advantageous

**Related Experience**
- Minimum 3yrs experience as a team leader in a similar position

**Skills, Special Competencies, or Certifications**:

- Efficient in:

- MS Word - Intermediate
- MS Excel - Intermediate
- Navisio


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